Prepared Chief Supervisory CBP Officer with 20-year history of effectively enforcing immigration laws, rules and regulations. Committed to detecting and preventing entry of contraband and undocumented individuals. Intelligent and efficient with proficiency in NII Equipment and its mission.
Resourceful Chief Supervisory CBP Officer with proven experience managing a $3.5 million dollar operating budget, balance operation schedules for 256 Officers and 29 Supervisors, and effective negotiations of the first Flex Team in the Laredo Field Office, successful implementation of AWS work schedules for officers with implementation of selection of shifts by seniority. Talented expertise and fluency in Spanish. Excellent crisis management and communications skills with all stakeholders and the public.
Enthusiastic Chief Supervisory CBP Officer eager to contribute to the CBP Mission team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the CBP Mission. Motivated to learn, grow and excel in CBP.
Excellent reputation for resolving problems and improving public satisfaction. Served as Chief of Staff during Operation Secure the Line, 2018 Migrant Caravan. Excellent oral and written communication skills.
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