Supervisor Trainee Resume Example
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SUPERVISOR TRAINEE
Professional Summary
Mental Health worker bringing more than 3 years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
Skills
- Excellent communication and organizational skills
- Critical thinking
- Cultural competence
- Employee coaching and training
- Support group facilitation
- Behavioral assessment
- Biopsychosocial assessments
- Treatment planning
- Client advocacy
- Case management
- Accuracy and efficiency in documentation
- Trauma-informed care
- Mental disorders expertise
- Psychotherapy experience
Education
Florida International UniversityCity, State12/2017Master of Science: Public Health And Social Work
- Graduated cum laude
Florida International UniversityCity, State05/2016Bachelor of Science: Public Health And Social Work
- Graduated cum laude
Miami Dade CollegeCity, State08/2014Associate of Arts: Public Health And Social Work
- Graduated cum laude
Miami Dade CollegeCity, State03/2009GED
Work History
Ag Processing, Inc.- Supervisor Trainee
Algona , IA08/2018 - Current
Algona , IA08/2018 - Current
- Worked with broker to resolve logistics problems, improve operations and provide exceptional customer service
- Created scheduling reports on ITS system to efficiently and effectively move product and adhere to shipping commitments
- Managed and archived quality documentation and participated in internal and external quality audits
- Developed, updated and maintained database of existing and potential customers
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Executed DOT and compliance programs to bolster safety and create working environment maximizing employee involvement, morale and engagement
- Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance
- Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as routing, missing shipment and overages
- Oversaw hiring and training of 4 new employees each quarter
- Established long-term customer relationships through prompt and courteous service
Jackson Behavioral Hospital- Social Work Student Intern
City , STATE08/2016 - 12/2017
City , STATE08/2016 - 12/2017
- Performed short-term therapy, provided education and responded to crisis situations
- Organized clinical documentation, treatment plans, and referrals
- Directed client service with emphasis on increasing client self-sufficiency
- Educated clients and community members about domestic violence, substance abuse and anger management
- Offered constructive feedback and contributed ideas at weekly staff meetings
- Identified and addressed clients' barriers to self-sufficiency such as substance abuse and educational deficiencies
- Oversaw performance of professional team and mental health professionals
- Provided exceptional services including counseling, case management, education and job training to diverse client base
- Formulated treatment plan strategies by collaborating with multidisciplinary teams, including psychiatrists, psychologists, physicians and nursing staff
- Helped clients to develop new coping mechanisms and techniques for behavior modification
Center For Family And Child Services- Social Work Student Intern
City , STATE08/2014 - 05/2016
City , STATE08/2014 - 05/2016
- Organized clinical documentation, treatment plans, and referrals
- Educated clients and community members about domestic violence, substance abuse and anger management
- Offered constructive feedback and contributed ideas at weekly staff meetings
- Helped clients to develop new coping mechanisms and techniques for behavior modification
- Collaborated with schools, family services and health care providers to determine services and aid with psychosocial assessments
- Advocated for foster children and families by facilitating access to community resources and services
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
- Investigated suspected cases of child abuse, neglect and exploitation
- Provided social work services to various age groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals
- Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services
- Provided observations, took measurements and performed tests at various stages according to quality control plan
languages
Fluent in English, French and Creole
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Florida International University
- Miami Dade College
Job Titles Held:
- Supervisor Trainee
- Social Work Student Intern
Degrees
- Master of Science : Public Health And Social Work
Bachelor of Science : Public Health And Social Work
Associate of Arts : Public Health And Social Work
GED
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