Supervisor Trainee resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Mental Health worker bringing more than 3 years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
Skills
Excellent communication and organizational skills
Critical thinking
Cultural competence
Employee coaching and training
Support group facilitation
Behavioral assessment
Biopsychosocial assessments
Treatment planning
Client advocacy
Case management
Accuracy and efficiency in documentation
Trauma-informed care
Mental disorders expertise
Psychotherapy experience
Work History
08/2018 to CurrentSupervisor TraineeAg Processing, Inc. | Algona, IA,
Worked with broker to resolve logistics problems, improve operations and provide exceptional customer service
Created scheduling reports on ITS system to efficiently and effectively move product and adhere to shipping commitments
Managed and archived quality documentation and participated in internal and external quality audits
Developed, updated and maintained database of existing and potential customers
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Executed DOT and compliance programs to bolster safety and create working environment maximizing employee involvement, morale and engagement
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as routing, missing shipment and overages
Oversaw hiring and training of 4 new employees each quarter
Established long-term customer relationships through prompt and courteous service
08/2016 to 12/2017Social Work Student InternJackson Behavioral Hospital | City, STATE,
Performed short-term therapy, provided education and responded to crisis situations
Organized clinical documentation, treatment plans, and referrals
Directed client service with emphasis on increasing client self-sufficiency
Educated clients and community members about domestic violence, substance abuse and anger management
Offered constructive feedback and contributed ideas at weekly staff meetings
Identified and addressed clients' barriers to self-sufficiency such as substance abuse and educational deficiencies
Oversaw performance of professional team and mental health professionals
Provided exceptional services including counseling, case management, education and job training to diverse client base
Formulated treatment plan strategies by collaborating with multidisciplinary teams, including psychiatrists, psychologists, physicians and nursing staff
Helped clients to develop new coping mechanisms and techniques for behavior modification
08/2014 to 05/2016Social Work Student InternCenter For Family And Child Services | City, STATE,
Organized clinical documentation, treatment plans, and referrals
Educated clients and community members about domestic violence, substance abuse and anger management
Offered constructive feedback and contributed ideas at weekly staff meetings
Helped clients to develop new coping mechanisms and techniques for behavior modification
Collaborated with schools, family services and health care providers to determine services and aid with psychosocial assessments
Advocated for foster children and families by facilitating access to community resources and services
Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
Investigated suspected cases of child abuse, neglect and exploitation
Provided social work services to various age groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals
Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services
Provided observations, took measurements and performed tests at various stages according to quality control plan
Education
Expected in 12/2017Master of Science | Public Health And Social WorkFlorida International University, Miami, FLGPA:
Graduated cum laude
Expected in 05/2016Bachelor of Science | Public Health And Social WorkFlorida International University, Miami, FLGPA:
Graduated cum laude
Expected in 08/2014Associate of Arts | Public Health And Social WorkMiami Dade College, Miami, FLGPA:
Graduated cum laude
Expected in 03/2009GED | Miami Dade College, Miami, FLGPA:
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