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Supervisor Trainee resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Mental Health worker bringing more than 3 years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.

Skills
  • Excellent communication and organizational skills
  • Critical thinking
  • Cultural competence
  • Employee coaching and training
  • Support group facilitation
  • Behavioral assessment
  • Biopsychosocial assessments
  • Treatment planning
  • Client advocacy
  • Case management
  • Accuracy and efficiency in documentation
  • Trauma-informed care
  • Mental disorders expertise
  • Psychotherapy experience
Work History
08/2018 to Current Supervisor Trainee Ag Processing, Inc. | Algona, IA,
  • Worked with broker to resolve logistics problems, improve operations and provide exceptional customer service
  • Created scheduling reports on ITS system to efficiently and effectively move product and adhere to shipping commitments
  • Managed and archived quality documentation and participated in internal and external quality audits
  • Developed, updated and maintained database of existing and potential customers
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Executed DOT and compliance programs to bolster safety and create working environment maximizing employee involvement, morale and engagement
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance
  • Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as routing, missing shipment and overages
  • Oversaw hiring and training of 4 new employees each quarter
  • Established long-term customer relationships through prompt and courteous service
08/2016 to 12/2017 Social Work Student Intern Jackson Behavioral Hospital | City, STATE,
  • Performed short-term therapy, provided education and responded to crisis situations
  • Organized clinical documentation, treatment plans, and referrals
  • Directed client service with emphasis on increasing client self-sufficiency
  • Educated clients and community members about domestic violence, substance abuse and anger management
  • Offered constructive feedback and contributed ideas at weekly staff meetings
  • Identified and addressed clients' barriers to self-sufficiency such as substance abuse and educational deficiencies
  • Oversaw performance of professional team and mental health professionals
  • Provided exceptional services including counseling, case management, education and job training to diverse client base
  • Formulated treatment plan strategies by collaborating with multidisciplinary teams, including psychiatrists, psychologists, physicians and nursing staff
  • Helped clients to develop new coping mechanisms and techniques for behavior modification
08/2014 to 05/2016 Social Work Student Intern Center For Family And Child Services | City, STATE,
  • Organized clinical documentation, treatment plans, and referrals
  • Educated clients and community members about domestic violence, substance abuse and anger management
  • Offered constructive feedback and contributed ideas at weekly staff meetings
  • Helped clients to develop new coping mechanisms and techniques for behavior modification
  • Collaborated with schools, family services and health care providers to determine services and aid with psychosocial assessments
  • Advocated for foster children and families by facilitating access to community resources and services
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
  • Investigated suspected cases of child abuse, neglect and exploitation
  • Provided social work services to various age groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals
  • Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services
  • Provided observations, took measurements and performed tests at various stages according to quality control plan
Education
Expected in 12/2017 Master of Science | Public Health And Social Work Florida International University, Miami, FL GPA:
  • Graduated cum laude
Expected in 05/2016 Bachelor of Science | Public Health And Social Work Florida International University, Miami, FL GPA:
  • Graduated cum laude
Expected in 08/2014 Associate of Arts | Public Health And Social Work Miami Dade College, Miami, FL GPA:
  • Graduated cum laude
Expected in 03/2009 GED | Miami Dade College, Miami, FL GPA:

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Resume Overview

School Attended

  • Florida International University
  • Florida International University
  • Miami Dade College
  • Miami Dade College

Job Titles Held:

  • Supervisor Trainee
  • Social Work Student Intern
  • Social Work Student Intern

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Arts
  • GED

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