Supervisor Terry Simon Resume Example
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SUPERVISOR TERRY SIMON
Summary
Collaboration with and support for doctors and physicians. Patient interactions, communications, and assessment. Patient diagnosis and treatment planning. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible team work opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seasoned Operations Supervisor offering 13 years of experience. Knowledgeable about financial oversight, supply chain management and personnel development. Ready to bring experience and knowledge to take on new challenge.
Skills
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Experience
Supervisor Terry Simon
Fort Wayne , INCushman & Wakefield/Oct 2010 to Current
Fort Wayne , INCushman & Wakefield/Oct 2010 to Current
- Identify and anticipate changes or trends, which could have Medical Center wide significance or create substantial changes in the operations.
- Develop and maintain a quality improvement program for the MSAs, collect data on performances such as customer service and accurate order implementation.
- Ensure ongoing multi-disciplinary teamwork, excellent customer service, and accurate order implementation.
- Plan and direct the MSA and activities within all applicable inpatient and outpatient clinics/wards.
- Ensure administrative procedures are accomplished in accordance with specified guidelines and within established timeframes.
- Operate in a highly diversified and requires high performance and leadership qualities.
- Resolve complex issues to ensure patient services are met; identify educational or training needs of subordinate staff and full supervisory responsibility for supervising at least one subordinate team leader and up to numerous staff levels MSAs and Operators.
- Develop an ongoing customer service program with emphasis on the first impression, interacts with waiting patients, developing trust and setting the tone for the patient experience.
- Consult with managers or other personnel to resolve problems in areas such as performance, staffing, or work schedules.
- Makes recommendations to management concerning such issues as staffing decisions or procedural changes.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Extract and analyze data in order to provide reports in support of performance measures to all levels of management.
- Create and run reports on an ongoing basis to identify areas of opportunity.
- Make personnel assignments, adjusting schedules to cover frequent absence of personnel on short notice and for ensuring that adequate coverage of assigned wards is maintained at all times.
- Conduct regular meetings with subordinates for discussion of work problems, adoption of new work methods and in-service training.
- Review patient movement reports for results achieved, technical soundness, and conformance with applicable regulations, policies, and requirements of the Health care system.
- Schedule and encourage participation of employees in various Medical Center training courses.
- Responsible for maintaining a continuous training program and teaching classes to keep assigned employees informed of all MAS updates.
- Initiate requests for filling vacancies, periodically reviews and updates job description and performance standards.
- Participate on committees, task force groups and process development groups, directed by management.
- Perform duties independently within the framework of established policies and regulatory directives.
- Perform other duties as assigned.
Suzie Wilson
City , STATECHILD DEVELOPMENT CENTER, Volunteer Service/Jan 2020 to Dec 2020
City , STATECHILD DEVELOPMENT CENTER, Volunteer Service/Jan 2020 to Dec 2020
- Designs, implements, and reviews activity plans to stimulate and sustain the interest of children and to contribute to their social, emotional, cognitive, and physical development.
- Observes and evaluates each child's health and development and reports on and maintains records of observations.
- Prepares and implements specialized programs for children with special needs, i.e., children with disciplinary problems, learning disabilities, or gifted children.
- Provides technical guidance and leadership to junior employees assigned to assist with program activities and participates in special projects.
- Performs as technical lead and unlimited warrant contracting officer for pre- and post-award functions for procurements involving complex and non-complex contracts.
- Oversees/executes the administration of complex contracts for procurements involving requirements for highly specialized, new, or innovative equipment and services and for other complex programs.
- Oversees the analysis and evaluation of cost and pricing data to determine price reasonableness when relevant historical data and pricing precedents are generally not available or require extensive adaptation.
- Cooperates with team members within the contracting arena and contacts within ESC and Command to provide continuing acquisition support and guidance directed toward achievement of goals and objectives.
Supervisor
City , STATEFORT DRUM AND GUTHRIE AMBULATORY/Jan 2008 to Oct 2010
City , STATEFORT DRUM AND GUTHRIE AMBULATORY/Jan 2008 to Oct 2010
- Provide assistance in advancing nursing practice and improving patient outcomes Coordinate patient-care for high risk patients.
- Act as an expert for patients, guardians/family, nursing personnel, and organizational systems.
- Provide clinical leadership in assessing, implementing, and evaluating the patient- care services rendered to patients and their significant others in accordance with professional and departmental standards.
- Serve as a professional role model to all levels of staff by incorporating expertise and related experience into all aspects of patient care and the nursing process.
- Facilitate a collaborative and interdisciplinary approach to achieve optimal patient outcomes.
- Develop, foster, and effect the implementation of process standards for the delivery of patient care relevant to area of practice.
- Foster ongoing patient/significant other education aimed at facilitating effective clinical management across the continuum of care consistent with the individual needs of the patients and goals of the institution they serve.
- Develop system for identifying, tracking, and managing patients in a designated population or service.
- Support the development of systems for collecting and analyzing data relevant to program evaluation.
- Monitor practice patterns for trends in outcomes, costs, and resource utilization for the designated pediatric population.
- Provide leadership or support for quality and performance improvement initiatives that aligns with departmental programs.
- Develop and promulgate action plans in response to problems, incidents, complaints, as well as internal/ external benchmarking data Cultivate an environment that promotes patient/significant others, physician, and staff satisfaction.
Education and Training
6625 The Corners Pkwy NW#500 Bachelors ManagementAshworth College2020
Associate of Applied ScienceAshworth College2006The Corners Pkwy NW# 500
DiplomaMount Miguel High School, Blossom Lane High School1995
West 6th Street Medical Assistant (AAMA) Class of 1998
San Diego CA 92069United Education Institute
Norcross GA 30092 Early ChildhoodEducation
Norcross GA 30092
Accomplishments
- Led team to achieve clinic goals , earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Negotiated with vendors, saving the company $ 150,000 annually Medical supply
- Realized 13 years in ongoing effort to boost revenue while reducing costs.
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School Attended
- Ashworth College
- Mount Miguel High School, Blossom Lane High School
- United Education Institute
Job Titles Held:
- Supervisor Terry Simon
- Suzie Wilson
- Supervisor
Degrees
- 6625 The Corners Pkwy NW#500 Bachelors Management
Associate of Applied Science
Diploma
West 6th Street Medical Assistant (AAMA) Class of 1998 San Diego CA 92069
Norcross GA 30092 Early Childhood Education
Norcross GA 30092
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