Bilingual case manager with 7 years of successful experience in customer service with recognized strengths in client development and problem-solving. Successfully, increased case load for an under-performing career center to meet program requirements. Excellent at juggling multiple tasks and working under pressure. Driven to exceed goals and build long-term relationships with clients while facilitating positive experiences, through high-quality customer care, and prompt resolution of complaints and issues.
Asist Certification Suicide Prevention
Protecting Human Research Participants (PHRP)
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