supervisor of housekeeping resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Pragmatic Assistant Store Manager delivers exemplary sales and marketing skills to retail environment. Resourceful approach to working with peers, sales associates and upper management to promote organizational effectiveness. Detail-oriented focus on promoting effective sales, marketing and CRM opportunities. Attentive Assistant Store Manager offering over 3 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Skills
POS systems operations
Stock management
Records management
Customer Service
Workforce Management
Sales Techniques
Merchandising
Issue resolution
Customer relations
Records maintenance
Sales strategies
Performance improvements
Customer retention
Employee development
Recruiting and hiring
Supervision and training
Sound judgment
Schedule management
Experience
06/2021 to CurrentSupervisor of HousekeepingCircle K Stores, Inc. | Saint Louis, MO,
Interacted pleasantly with clients and guests when performing daily duties.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Stocked room attendant carts with supplies to keep carts organized and clean.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Organized supplies for use based on expected customer needs.
06/2018 to CurrentAssistant Store ManagerH P Hood Llc | Agawam, MA,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw aspects of maintenance, inventory and daily activity management.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Coached and developed store associates through formal and informal interactions.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Streamlined operational efficiencies by coordinating staff development and succession planning.
Trained, managed and motivated employees to promote professional skill development.
Capitalized on existing talent while facilitating recruitment and development of new talent.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Managed scheduling for 7 employees to optimize productivity.
Assessed team proficiencies, identifying and targeting areas for improvement.
12/2017 to 06/2018Assembly Line WorkerSidley Austin Llp | Los Angeles, CA,
Positioned and aligned components to complete accurate assembly work.
Set and verified parts clearances to prevent jams or wasted materials.
Used established assembly instructions to complete jobs.
Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
Smoothed surfaces to enhance alignment of parts and finishes.
Recognized defective material and reported issues to management.
Completed component assembly with minimal supervision, meeting project expectations.
Removed physical refuse and debris and organized tools to maintain safe work environment.
Reviewed project specifications and documentation to understand task and deadline requirements.
Boxed, labeled and moved items to keep production lines moving swiftly.
Built and packaged products to comply with multiple work orders and deadlines.
Assembled component parts of items and completed hand-finishing of final products.
Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
01/2017 to 12/2017Secretarial AssistantMenards Distribution Center | City, STATE,
Received and routed incoming calls and correspondence to promote timely communication.
Maintained organized filing system of paper and electronic documents.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Worked professionally to handle all client, vendor and public guest requirements.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Developed and implemented efficient filing systems and customer database protocols.
Supported office operations, managed client correspondence, tracked records and handled internal communications.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education and Training
Expected in to to | Business Administration and ManagementDefiance College, Defiance, OHGPA:
Expected in 06/1996 to to High School Diploma | Montpelier High School, Montpelier, OHGPA:
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