Supervisor Of Factory Operations Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Skilled culinary Chef with 20+ years of culinary experience. Strong leadership and team-building capabilities. Recognized for seafood cuisine, including Lobster and Seafood Bisque. Skilled Kitchen Manager knowledgeable about best practices, safe food handling, and inventory management. High-achieving Kitchen Manager offering 20 years' experience in the restaurant industry. Background includes ethnic cuisine in fine restaurant establishments. Talented head Chef with sound knowledge of food preparation and restaurant management. Solid understanding of managing all personnel activity in hospitality industry. Exceptional communication skills with ability to give clear instructions to subordinates. Organized and reliable with outstanding menu creation capabilities. Entry-level Kitchen Manager motivated to contribute to business success with high-quality kitchen service. Talented leader offering over 20 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

  • Hired, trained and oversaw kitchen staff for new 100 seat restaurants.
  • Oversaw back of house for high volume operations, i.e catering.
  • Increased team productivity by implementing key process improvements.
  • Supervised team of 20 staff members.
  • Collaborated with team of 3 in the development of South Padre Street Food, leading to its huge success, including news coverage.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Performance Improvement
  • Recruitment and Hiring
  • Fire Safety Regulations
  • Problem Solving
  • Monitoring Food Preparation
  • Training and Onboarding
  • Money Handling
  • Delegating Assignments and Tasks
  • Back of House Management
  • Front of House Management
  • Supply Ordering and Management
  • Equipment Maintenance and Repairs
  • Health Code Compliance
  • Building Maintenance
  • Menu Pricing and Writing
  • Employee Performance Evaluations
  • Quality Assurance
  • Scheduling Staff
  • Service Delivery Management
  • Anticipating Problems
  • Managing Deliveries
  • Inventory Management
  • Portion Control
  • Team Leadership
  • Critical Thinking
  • Microsoft Office
  • Sales and Marketing
  • Cost Estimation
  • Written and Verbal Communication
  • Work Planning and Prioritizing
  • Reliable and Responsible
  • Developing Special Dishes and Recipes
Work History
Supervisor of Factory Operations, 02/2015 to 04/2016
Bluegreen ResortsGoose Creek, SC,
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Managed company operations, including staff hiring, training, and development.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Oversaw loading and unloading of packages in warehouse.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Sales Representative, 09/2017 to 05/2018
Benchmark HospitalityOrlando, FL,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Contacted customers and prospects to generate new business for window/ remodeling projects to achieve company goals.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Communicated with customers to understand needs and recommend appropriate solutions.
Kitchen Manager, 05/2017 to 03/2021
Yettis Bar And GrillCity, STATE,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maximized quality assurance by completing frequent checks of line.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Purchased food and cultivated strong vendor relationships.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Motivated staff to perform at peak efficiency and quality.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Coordinated and organized all restaurant inventory.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Hired and managed all kitchen staff.
  • Oversaw food preparation and monitored safety protocols.
High School Diploma: , Expected in 06/2005
Edgerton High School - Edgerton, WI,

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Resume Overview

School Attended
  • Edgerton High School
Job Titles Held:
  • Supervisor of Factory Operations
  • Sales Representative
  • Kitchen Manager
  • High School Diploma