close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Supervisor, Mental Health Section Clinic Operation
Please provide a type of job or location to search!
SEARCH

Supervisor, Mental Health Section Clinic Operation Resume Example

Love this resume?Build Your Own Now
SUPERVISOR, MENTAL HEALTH SECTION CLINIC OPERATION
Professional Summary

Compassionate, goal orientated healthcare administrator with 10+ years experience. Solid problem-solving and decision-making skills with the ability to lead with the big picture in mind. Demonstrated experience in patient advocacy and customer service. Strong understanding of records management and retention, privacy law, The Joint Commission, and health and hospital regulations. A team player, providing motivation and integrity. Proficient in recruiting, training, and retaining quality employees.

Special Skills
  • Organizational management
  • Conflict management
  • Strong customer service
  • Self-motivated
  • Strategic decision-making
  • Records maintenance
  • Regulatory compliance
  • Public Health and Safety
  • Process Improvement
  • Budgeting
  • Medical terminology
  • ICD-9 CM, ICD-10 CM & PCS, CPT and HCPCS coding DRGs / APCs, HIPAA, HITECH, FOIA, OIG, CMS, HHS
  • Microsoft Word, PowerPoint, Visio, Excel, Access, Outlook
  • 10 key by touch / Type 45 wpm
Experience
12/2020 to Current
Supervisor, Mental Health Section Clinic OperationAledade – Jacksonville , NC

Plan and direct activities of Medical Support Assistants (MSAs) assigned to West Los Angeles Out Patient Clinics: Substance Use Disorder. Anger Management, Mood Disorder, Sleep Disorder, PTSD, Trauma Recovery, Transcranial Magnetic Stimulation, Cognitive Behavioral Therapy, Suicide Prevention, Traumatic Brain Injury, Opioid Treatment, Neurobehavior, Georpsych, and Mental Health Clinics

(Duties continued below)

01/2020 to 12/2020
Supervisor, Surgical Section Clinic OperationsU.S. Department Of Veterans Affairs - F/T 40 Hrs. – City , STATE

Plan and direct the activities of Medical Support Assistants (MSAs) assigned to the West Los Angeles Out Patient Clinics: Urology, Podiatry, ENT, Orthopedics, Surgical, Pre-Op, and the Eye Center

  • Liaison for clinics and effectively utilizes resources allocated to Heath Administration Service (HAS)
  • Daily huddles with management, supervisors, and leads
  • Participate in and/or lead Mental Health interdisciplinary team meetings to manage provider scheduling - providing optimal administrative support
  • Oversee personnel issues, leave requests, training, counseling, recruitment and hiring, and program analysis
  • Receive, intake, and index health information ensuring smooth flow of patient care from reception through disposition
  • Interface with PC applications - MyHealtheVet, numerous Vista applications, and computerized patient record system (CPRS)
  • Manage over 400 scheduling appointments per day, including interpreting and verifying provider orders in accordance with Veterans Health Administration (VHA) national scheduling guidelines
  • Develop detailed procedures and guidelines to supplement established administrative regulations or program guidance
  • Perform data collection and validation and ensure that encounter errors / wait time errors are corrected timely and appropriately
  • Responsible for extracting and analyzing data to in support of tracking measures
  • Serve as Customer Service Ambassador ensuring patients receive optimal care and service
01/2012 to Current
Consultant - Financial ManagerArthur A. Cappilla, NCG, BCD, LCSW - P/T 20 Hrs. – City , STATE
  • Full responsibility for patient confidentiality and privacy
  • Plan, direct, monitor, and advise on all aspects of record management
  • Consult with management and staff to ensure processes and procedures are in compliance with federal, state, and local regulatory requirements
  • Produce business associate agreements (BAAs)
  • Abstract/analyze data
  • Release of protected health information
  • Retention, protection, retrieval, transfer, and disposal of records
  • Guardian of health records
  • Medical record auditing
  • Consult with professional staff, clients, and patients
  • Organizational workflow for timely documentation and access to patient records
  • Produce ad hoc reports and documents for senior management
  • Plan and direct administrative staff activities
  • Systems evaluation for improved operations
  • Manage all aspects of employee recruitment, payroll, and payroll audits
  • Education, training, and performance reviews
  • Organize workflow for timely documentation and access to patient records
  • Manage private, HMO, PPO, EPO, POS insurance claims billing/coding
  • Process provider claims, EOB reports, provider reimbursement
  • Manage personal and business A/R, A/P, bank reconciliations
  • Budgetary responsibility
  • Revenue cycle management
10/2009 to 12/2012
Medical Practice ManagerVictory Consultants - F/t 50 Hrs. – City , STATE
  • Coordinated the well-being, living, and financial welfare of disabled veterans for the Veterans Administration, Fiduciary, and Conservator
  • Opened/closed banking accounts for new and departing conservatees
  • Case manager for large VA caseloads - met with disabled veterans ensuring their needs were being appropriately satisfied
  • Worked directly with patients, physicians, attorneys, and VA Case Workers
  • Solved problems timely and effectively, ensuring customer satisfaction
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
  • Managed policies and procedures
  • Recruited, hired, trained and supervised administrative office staff
  • Abstracted/analyzed data for ad hoc reports
  • Oversaw inventory activities
  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Insurance verification / Referrals
  • Private, HMO, PPO insurance claims billing and coding
  • Processed/paid incoming claims
  • Educated, trained and managed employee performance reviews
  • Handled personal and business A/R and A/P
  • Processed payroll and completed payroll audits
  • Revenue cycle management
Education
05/2019
Master of Science: Jurisprudence in Health and Hospital Law
Seton Hall University School Of Law - City, State

Graduated with 3.89 GPA

06/2017
Bachelor of Science: Health Information Administration
Loma Linda University, School Of Allied Health - City, State

Recipient of the 2017 Margaret B. Jackson Scholarship

Graduated magna cum laude

12/2014
Associate of Arts: Liberal Arts and Sciences - Social/Behavioral Sciences
Antelope Valley College - City, State

Graduated summa cum laude

Certifications

Registered Health Information Administrator (AHIMA, 214451 - Active)

Certified Professional Coder (AAPC, 01161771 - Active)

Affiliations

American Health Information Management Association (AHIMA) 2015, current

California Health Information Association (CHIA) 2015, current

American Academy of Professional Coders (AAPC) 2009, current

Helping Hands Pantry, San Bernardino, CA, volunteer, 2015 - 2016

Hoffmann Hospice volunteer, 2011 to 2014

The City of Palmdale: Palmdale Literacy Program volunteer, 2009 - 2011

LLU Students for International Missions Service: SIMS member 2016, current

Loma Linda University: Prayer Team member, 2016 - 2017

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Seton Hall University School Of Law
  • Loma Linda University, School Of Allied Health
  • Antelope Valley College

Job Titles Held:

  • Supervisor, Mental Health Section Clinic Operation
  • Supervisor, Surgical Section Clinic Operations
  • Consultant - Financial Manager
  • Medical Practice Manager

Degrees

  • Master of Science : Jurisprudence in Health and Hospital Law
    Bachelor of Science : Health Information Administration
    Associate of Arts : Liberal Arts and Sciences - Social/Behavioral Sciences

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Supervisor,-Mental-Health-Section-Clinic-Operation-resume-sample

Supervisor, Mental Health Section Clinic Operation

Community Health Centers Of Greater Dayton

Dayton , OH

Mental-Health-Clinical-Supervisor-resume-sample

Mental Health Clinical Supervisor

Coda

Mountain View , CA

Mental-Health-Specialist-II-resume-sample

Mental Health Specialist II

Visiting Nurse Service Of New York

Cedarhurst , NY

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.