(555) 432-1000,
, , 100 Montgomery St. 10th Floor


Goal-oriented Accounting Administrative Assistant adept in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all level of personnel, management and clientele.

  • Technologically savvy
  • Dedicated team player
  • Payroll and benefits administration
  • Customer relations
  • Professional and mature
  • Meeting planning
  • Overseeing office activities
  • Data entry
  • Time management
  • Professional and polished presentation
  • Multi-line phone systems
  • Mail management
  • Self-directed
  • Resolving errors
  • Managing office supplies
  • some knowledge in Sage
  • Strong interpersonal skills
  • Spreadsheet development
  • Developing slide presentations
  • Protecting information
  • Deadline-oriented
  • Inventory control
  • Administrative support
  • Faxing documents
  • Organization and efficiency
  • Directing visitors
Education and Training
Saint Leo University Saint Leo, FL Expected in 2016 Associate of Arts : Business Administration - GPA :
Dynamic Workforce Solutions - Supervisor MCS
Jackson, TN, 06/2019 - Current
  • Handled all delegated tasks, including opening and closing.
  • Learned how to navigate RMDS and started a requisitions binder for the MCS orders.
  • Made sure I put in frequent order's to make sure MCS is fully stocked.
  • Kept a log of backordered items.
  • Collaborated with others to discuss new strategic opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Utilized ASAP to compile data gathered from various sources.
  • Maintained updated MCS knowledge through ZZ MCSS and Store Manager
  • Supervised shift operations for the Express and the Miltary Clothing.
  • Greets customers with a welcoming smile and 'hello'.
  • Provided excellent customer service.
  • If MCS did not have something a customer wouild need, a call to the sister store would be made to see if there could be a possible transfer or an email to zzmcss would go out to get the customer what they needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated AAFES knowledge through LEX .
Pinnacle Technical Resources Inc - Accounting Administrative Assistant
Bloomington, MN, 10/2017 - Current

  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Managed building access and supplied key cards to employees and visitors.
  • Organized conference room space and materials for internal and customer meetings.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Developed and implemented efficient filing systems.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for all employees. 
  • Managed new files and retrieval requests quickly, which improved filing process and accuracy.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Kept reception area clean and organized to provide visitors with positive first impression of company.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Set up, maintained and purged physical filing systems to keep records compliant and current.
  • Answered phone calls by second ring and asked appropriate questions to determine which department or staff member could be of service.
  • Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel in  all departments.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Spearheaded special projects and efficiently carried out effective problem-solving.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Hewitt & Associates - Administrative Assistant
City, STATE, 04/2017 - 07/2017
  • Answered phones to direct callers, schedule appointments and provide general office information, alleviating burden on office staff.
  • Monitored and tracked project performance data with Excel spreadsheets to keep management informed of important trends.
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Obtained scanned records and uploaded to database.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to provide visitors with positive first impression of company.

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School Attended

  • Saint Leo University

Job Titles Held:

  • Supervisor MCS
  • Accounting Administrative Assistant
  • Administrative Assistant


  • Associate of Arts

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