Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Ambitious student pursuing Hospitality Managment degree eager to contribute developed knowledge in Managment role. Skilled in leadearship and customer service settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Management executive offering expertise gained through 8 years of Hospitality successful contributions. Motivating leader with history of building and managing teams. Proficient at identifying different issues and integrating solutions to achieve positive and effective solutions. Strong relationship builder works well with stakeholders and corporate teams.

  • Consulting supervisors
  • Supervisory role background
  • Following supervisor instructions
  • Traffic Control Supervisor
Supervisor Managment, 09/2019 - 03/2020
Benihana Inc. Southlake, TX,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated in development of new] procedures.
  • Improved operations by working with team members and customers to find workable solutions.
Bartender, 01/2018 - 08/2019
Redneck Trailer Supplies Carlisle, PA,
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Prepared and served over 200 drinks per shift in high-volume of specialty drink environment.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Trained 10 new bartenders in 2019 to increase knowledge of drink preparation and upselling techniques.
  • Collected and organized more than $2000 in gross revenue and tips on one night basis.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Profesional Dancer & Hostess, 05/2017 - 07/2018
Mangos Tropical Cafe City, STATE,
  • Created and choreographed dance moves and routines for self, partners and ensembles.
  • Supervised ballet classes and choreographed fun and exciting dance routines to encourage participants to move and exercise.
  • Auditioned for different dance roles and appeared in musical productions.
  • Built and cultivated lasting professional relationships with other dancers, choreographers and performers by attending social events and maintaining communication.
  • Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
  • Identified current dance trends and innovations to stay updated and learn new moves.
  • Answered telephone to provide establishment information and take party reservations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Cashier, 11/2016 - 03/2017
Familly Dollar Store City, STATE,
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer service issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Bachelor of Science: Hospitality Administration And Management, Expected in
Miami Dade College - Miami, FL

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School Attended

  • Miami Dade College

Job Titles Held:

  • Supervisor Managment
  • Bartender
  • Profesional Dancer & Hostess
  • Cashier


  • Bachelor of Science

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