Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
administrative, arbitration, Army, Bookkeeping, Clerical, Computer literate, contract administration, Customer service, Electronics, energy conservation, filing, financial, forklifts, HR, instructor, interpretation, Labor relations, Leadership, Leadership Development, maintenance schedules, materials, Mechanical, Mediator, meetings, mail, negotiation, negotiations, next, personnel, policies, presentations, problem solving, Read, Maintain records, Recruitment, Research, safety, scheduling, settlements, Install software, staff development, staffing, supervisor, supervision, technical support, Employee Development, wiring diagrams
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Supervisor Maintenance Operations, 04/2015 to Current
Malouf, ,
  • Supervise electronic technicians, journeymen, mechanics and custodians in support of a processing and distribution facility Supervise preventive and corrective maintenance activities related to mail processing equipment, buildings, and building systems.
  • Determine the cause of failures to systems and equipment and make recommendations Supervise the preparation of maintenance schedules; prioritizes and assigns work; ensure that work assignments are completed satisfactorily Ensure compliance with established maintenance standards; safety regulations, and energy conservation practices Coordinate available time for maintenance activities with the manager or supervisor responsible for the equipment or building Ensure that maintenance employees are properly trained Participate in local, area and national programs for testing, development, and evaluation of postal systems and equipment Meet with union representatives to resolve disagreements.
Human Resource Specialist, 03/2014 to 04/2015
United States Postal Service, ,
  • 40hrs/w, $60,000/yr Lead and executed wide range of HR services and provided day-to-day administration, training and support.
  • Acted as single point of contact; coordinated, prepared and processed personnel records and actions for staff and families.
  • Administered and implemented HR strategies and policies.
  • Gathered, analyzed and summarized information and prepared comprehensive reports and presentations.
  • Determined staffing qualifications and developed job descriptions.
  • Identified and resolved problems and informational discrepancies; monitored data systems and served as primary instructor for various systems.
  • Recruitment and employee selection; included scheduling and conducting job fairs.
  • Facilitated new hire orientations.
  • Monitored and tracked employee's training records to ensure they are properly trained, and in compliance with regulations.
  • Forecast training requirements for the next physical year by using historical data and current trends.
Maintenance Craft Director, 12/2008 to 02/2014
United States Postal Workers Union, ,
  • Research and perform preliminary preparation and research on labor relations and contract interpretation issues.
  • Coordinate regular and special meetings of labor relations professionals and the union.
  • Prepare agenda items and furnish necessary data to participants prior to meetings.
  • Attend meetings between labor relations and the union.
  • Prepare reports from the proceedings and follow up on activities resulting from the meetings.
  • Perform other research, administrative, and technical activities, as required.
  • Provide job related information and assistance to union members and members of management.
  • Conduct investigations and prepare required reports.
  • Provide advice, counsel, and assistance to management on labor relations issues and procedures affecting employees covered by labor agreements, including the negotiation of local memorandums of understanding, explaining provisions of labor agreements, and offering settlements on grievances.
  • Analyzes labor relations problems associated with local implementation, negotiations, and contract administration.
  • Develop data and supporting materials for use in grievance and arbitration cases and local negotiations.
  • Maintain records on grievances and disciplinary cases; analyze trends, and provide advice and guidance to management and the union to ensure consistency in the administration of labor agreements and implementation policies, local practices, and procedures.
  • Maintain close contact with first-line supervisors and management to identify and resolve problems and potential problem areas; provides guidance and clarification to forestall and minimize formal grievance actions.
  • Prepare position papers on grievance appeals.
  • Clerical filing Write and post labor related announcements Prepare files for arbitration.
Mail Processing Equipment Mechanic, 08/2006 to 02/2016
United States Postal Service, ,
  • 40hrs/w, $58,624/yr Provide technical support Perform routine and preventive maintenance on industrial mail processing machines Perform maintenance of forklifts and mail moving equipment Fabricate and repair mailboxes Read wiring diagrams Fill out maintenance logs and reports Order tools and parts Install software to operate machines.
Master of Science: Human Resource Management, Expected in 2015
Lindenwood University - ,
Human Resource Management
Bachelor of Science: Human Resource Management, Expected in 2014
Lindenwood University - ,
Human Resource Management
Associates of Arts, Degree: Secondary Education, Expected in 1998
St. Louis Community College - ,
Secondary Education
Primary Leadership Development, United States Army Industrial Electronics, National Center for Employee Development Fundamental Mechanical Skills, National Center for Employee Development: , Expected in
- ,

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School Attended

  • Lindenwood University
  • Lindenwood University
  • St. Louis Community College

Job Titles Held:

  • Supervisor Maintenance Operations
  • Human Resource Specialist
  • Maintenance Craft Director
  • Mail Processing Equipment Mechanic


  • Master of Science
  • Bachelor of Science
  • Associates of Arts, Degree
  • Primary Leadership Development, United States Army Industrial Electronics, National Center for Employee Development Fundamental Mechanical Skills, National Center for Employee Development

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