Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Profile
For the last five years have been into the customer service field have been involved on trainings , collections for a bank,  and am currently into international logistics.  
Relevant Skills
  • customer service
  • logistics
  • collections
  • Shipment consolidations
  • planning Imports and exports
  • Flexible
  • Works well independently
  • Customer service-oriented
  • Event planning
  • Exceptional writing skills
  • Organized
  • Highly motivated
  • Understands various learning styles
Career Accomplishments
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Named “Lean Six Sigma ” Candidate in 2014.
  • Served as key contributing member to Leadership team.
Work Experience
supervisor / logistics coordinator, 01/2015 - Current
Operadora De Transporte Internacional OTI City, STATE, Oversaw scheduling for the day-to-day activities of 98 transportation employees.Defined appropriate metrics and measurements to drive results. Completed and followed up on all registration and traffic documents. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Resolved problems for customers, warehouses and carriers. Produced bills of lading and updated shipment status information.
customer service / collections, 10/2012 - 01/2015
Genpact City, STATE, Offered specific training programs to help employees maintain and improve job skills. Developed training program for specific, assigned job tasks, including writing skills,collections and customer service.
Continuing Education
High School Diploma: n/a, Expected in 2006
Van Horn High School - kansas city , mo
I graduated from high school and am looking forward to continiue with school, business Management, Logistics, Finance and Supply Chain coursework. I belive customer service is a very important key in this career.

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School Attended

  • Van Horn High School

Job Titles Held:

  • supervisor / logistics coordinator
  • customer service / collections


  • High School Diploma

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