Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Profile
For the last five years have been into the customer service field have been involved on trainings , collections for a bank, and am currently into international logistics.
Relevant Skills
customer service
logistics
collections
Shipment consolidations
planning Imports and exports
Flexible
Works well independently
Customer service-oriented
Event planning
Exceptional writing skills
Organized
Highly motivated
Understands various learning styles
Career Accomplishments
Research
Investigated and analyzed client complaints to identify and resolve issues.
Named “Lean Six Sigma ” Candidate in 2014.
Served as key contributing member to Leadership team.
Work Experience
supervisor / logistics coordinator, 01/2015 - Current Operadora De Transporte Internacional OTI – City, STATE, Oversaw scheduling for the day-to-day activities of 98 transportation employees.Defined appropriate metrics and measurements to drive results. Completed and followed up on all registration and traffic documents. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Resolved problems for customers, warehouses and carriers. Produced bills of lading and updated shipment status information.
customer service / collections, 10/2012 - 01/2015 Genpact – City, STATE, Offered specific training programs to help employees maintain and improve job skills. Developed training program for specific, assigned job tasks, including writing skills,collections and customer service.
Continuing Education
High School Diploma: n/a, Expected in 2006 - Van Horn High School - kansas city , mo GPA: I graduated from high school and am looking forward to continiue with school, business Management, Logistics, Finance and Supply Chain coursework. I belive customer service is a very important key in this career.
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