Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dependable [Job Title] dedicated to supporting team objectives and growth through empowering leadership. Excels in task delegation and conflict management. Pragmatic critical thinker with commitment to service and company success. Organized [Job Title] promotes proven history of communication, collaboration and leadership. Quickly build rapport with coworkers and assesses situations to foster seamless workflows. Energetic team player with high-level emotional intelligence and commitment to supporting team growth. Veteran Program manager bringing [Number] years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering [Number] years of related experience and pursuing new professional challenges with room for advancement at [Type] company. Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment. Confident [Job Title] with exemplary [Skill] and [Skill] skills. Successful leader with more than [Number] years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities. Accomplished Program Manager versed in budget administration, project management and team leadership. Decisive, persistent and responsive to changing business needed. Ready to leverage expertise and [Number] years of [Industry] experience to expand revenues. Accomplished [Job Title] recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in [Skill], [Skill] and [Skill]. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Brand management
  • Issue and conflict resolution
  • Contract development and management
  • Lead generation
  • Multitasking
  • Communication
  • Flexible
  • Troubleshooting
  • Friendly, positive attitude
  • Teambuilding
  • Organization
  • Team management
  • Active listening
  • Work ethic
10/2021 to Current
Supervisor in Training O'reilly Auto Parts North Providence, RI,
  • Developed staff teams and delegated various tasks to workers.
  • Cross trained and coached employees to develop technical and customer service skills.
  • Liaised between employees and supervisors and disseminated important company information.
  • Reported accidents, injuries and damages to supervisor.
  • Scheduled preventative maintenance and repairs for company equipment.
  • Managed employee schedules, handled workflows and evaluated workloads and resources.
  • Ordered material supplies, verified delivery accuracy and transported items to designated locations.
  • Adhered to safety and company regulations and attended training and staff meetings.
  • Tracked company inventory and replenished supplies when necessary.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
  • Supervised [Number] [Job title]s completing efficient daily [Task] and [Task].
  • Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
jul to Current
Technical Specialist Pfizer Rochester, NY,
  • Troubleshot malfunctions and diagnosed issues for all equipment and components.
  • Troubleshot and resolved problems with programs and systems.
  • Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
  • Updated and maintained technical specifications, notifying [Job title]s of changes.
  • Expanded systems with new features and structural components.
  • Updated project manager twice weekly regarding status of [Type] project.
  • Revamped existing system to improve or repurpose for [Number]% greater effectiveness.
Collator Operator Taylor Corp Memphis, TN,
  • Examined printed copy for correct ink density, position on paper and registration.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for.
  • Supplied clean-up rags by press, skids, trays and straps.
  • Jogged and stacked paper by delivering blank or partially printed stock to equipment.
  • Maximized production by operating [process 1 name] and [process 2 name] presses simultaneously.
  • Circulated creative folders and obtained sign-offs to maintain efficient production flow.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 05/1984
High School Diploma:
Clinton High - Clinton, IL,

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Resume Overview

School Attended

  • Clinton High

Job Titles Held:

  • Supervisor in Training
  • Technical Specialist
  • Collator Operator


  • High School Diploma

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