supervisor front desk resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Creative Photographer offering expertise in photography sales and marketing, customer service and project management. Talented at various photography styles, identifying client needs and providing innovative suggestions. Practiced in on-location shoots, studio set-ups and equipment maintenance.
Skills
Guest Services
Front Desk
Event Planning
Night Audit
Administrative Experience
Employee Orientation
Bilingual (6 years)
Phone etiquette
Hotel experience
Office experience
Computer skills
Multi-line Phone Systems
Sales
Cash Handling
Word Processing
Customer service
Assessments
Cashier skills
Development in any professional field.
Adobe Premier
Image Editing
Photo Shoots
Advanced Retouching
Image Editing and Retouching
Lighting and Angles
Excellent Workflow Management
Work History
11/2021 to CurrentSupervisor Front DeskBoyd Gaming Corporation | Las Vegas, NV,
Manage online, phone and in-person room reservations
Welcome guests
Check guests in
Distribute room keys and explain hotel amenities
Take payment from customers
Respond to guest issues and complaints in a friendly and timely manner
Explain local amenities to guests
Work with other staff in a strong communication way
Accommodate any specials client needs
Assists customers with the planning of special events
Arrange specialized services for VIP customers
Perform all check-in and check-outs tasks
Verify all guests information
Maintain update records of bookings and payment
In charge of count the inventory
Places the orders
Receive the orders
Making sure everyone of the new employees receive a proper training
Handle guest issues and make it right for them
Trained new staff on correct procedures, compliance requirements and performance strategies.
Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
Conducted financial audits on scheduled basis.
12/2021 to CurrentPhotographerShutterfly, Inc. | El Paso, TX,
Working as Professional Photographer for company of Chris Nazario. Highly Skilled in Filming and Shooting Weeding, Graduations photoshoot, Business photoshoot, Birthdays photoshoots and Birthdays Party.
Inspected proofs to verify quality and determine needed adjustments and retouches.
Photographed high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Planned and prepared for on-location and studio shoots.
Edited, toned, captioned and uploaded photographs for publication.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Experimented with different lighting effects to deliver unique images.
Tracked inventory for photo products and equipment.
Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
Defined and recommended detailed solutions to capture images,
'Managed over 50 customer calls per day.
05/2021 to 11/2021Front Desk AgentJc Resorts Llc | Chino Hills, CA,
Manage online, phone and in-person room reservations
Welcome guests
Check guests in
Distribute room keys and explain hotel amenities
Take payment from customers
Respond to guest issues and complaints in a friendly and timely manner
Explain local amenities to guests
Work with other staff in a strong communication way
Accommodate any specials client needs
Assists customers with the planning of special events
Arrange specialized services for VIP customers
Perform all check-in and check-outs tasks
Verify all guests information
Maintain update records of bookings and payments
09/2018 to 05/2021McDonalds Swing ManagerMcDonald's | City, STATE,
Operated the cash register
Greeted customers
Handled customer care
Worked in a fast paced environment
Relayed food and drink orders
Restocked merchandise
Maintained a positive relationship with coworkers
Provided friendly service
Took phone calls
Clean Grills and tables
Work all shift and all position
Count the truck
Control the overnight shift
Education
Expected in 05/2024 to to Bachelor of Arts | Photographic, Film, And Video TechnologyLos Angeles Film School - Hollywood, Los Angeles, CAGPA:
Expected in 05/2019 to to High school diploma | Freedom High School, Orlando, FL, GPA:
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