Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Cash Handling
  • Customer Needs Assessment
  • Cash Handling Accuracy
  • Sales Goals Attainment
  • Merchandising
  • Stockroom Upkeep
  • Relationship Selling
  • [Type] Brand Promotions
  • Teamwork and Collaboration
  • Self-Checkout Assistance
  • Display Setup
  • Time Management
  • Verbal and Written Communication
  • POS System Operation
  • Customer Service
  • Inventory Control Procedures
  • Product Recommendations
  • Upselling Techniques
  • Store Opening and Closing
  • Dispute Mediation
Experience
Supervisor for Womens Department , 10/2014 - Current
Moneycorp Orlando, FL,
  • Worked with team members and leadership to identify and develop process improvements.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved customer complaints or answered customers' questions.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Trained and mentored new associates on department policies and procedures.
  • Put together store's large displays.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
Sales Associate, 11/2011 - 08/2012
Moneycorp Chicago, IL,
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Used technology resources to assist customers in locating and selecting items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate, 04/2009 - 07/2010
Macys Department Store City, STATE,
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
Education and Training
GED: , Expected in 04/2001
-
Lafayette High School - Brooklyn, NY,
GPA:
: Criminal Justice, Expected in
-
Katherine Gibbs School - New York, NY,
GPA:

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Resume Overview

School Attended

  • Lafayette High School
  • Katherine Gibbs School

Job Titles Held:

  • Supervisor for Womens Department
  • Sales Associate
  • Sales Associate

Degrees

  • GED
  • Some College (No Degree)

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