Supervisor/Financial Services Resume Example United Postal Service

SUPERVISOR/FINANCIAL SERVICES

Professional Summary

I have established more than 30 years of experience in the Customer Service Field. Expertise in servicing: clients, customers, vendor and 20 years of data entry skills. Excellent analytical and interpersonal skills coupled with an empathic listener and persuasive speaker. The ability to establish medium and long-term strategic planning to enable growth while maintaining a safe operation that provides unparalleled services. Strong leadership skills, able to prioritize, delegate tasks and make sound decisions. Exemplary problem-solving skills, able to identify problems and implement corrective processes. The ability to motivate the entire team to enable the tactical success of the overall operations. Excellent computer skills with attention to detail and accuracy. Great money management skills with the experience of maintaining ten million dollars worth of accounts receivable. Passionate about providing upbeat and friendly service.

Skills

Critical Thinking
Analytical
Problem-solving
Customer support
File and database management
Money management
Excellent Communication skills

Data entry
Relationship building
Telephone etiquette
Sale expertise
Pos systems
Computer proficient
Time management

Work History

Supervisor/Financial Services | 03/1986 to 09/2001
United Postal Service - Maywood, Illinois

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Oversee processing and distribution
Manage ten million dollar accounts receivable and payable
Develop new processes and streamline the processes already in place
Handle high volume inventory
Payroll/Timekeeping
Resolve discrepancies
Execute audits of revenue and inventory
Process financial closeout and bank deposits
Training/ Instructor

Real Estate Sales Agent | 06/1998 to 05/2016
ReMax Preferred Brokers - Chicago, Illinois

Sales and Marketing
Execute contracts
Cold call email campaign and social media
Manage daily operations and financial activities
Maintain relations with staff, customers/clients, and vendors
Maintain compliances with law and policies
Enforce contractual obligations and standards
Manage all aspects of property portfolio
Staff support, coordinate meetings, resolve discrepancies
Scheduling and preparing checks for disbursements
Present purchase offers to sellers for consideration
Act as intermediary in negotiations between buyers and sellers, generally representing one or other
Compare property with similar properties that have recently sold to determine its competitive market price
Advise clients on market conditions, prices, mortgages, legal requirements and related matters
Promote sales of properties through advertisements, open houses, and participation in multiple listing services
Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates
Coordinate property closings, overseeing signing of documents and disbursement of funds
Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals
Evaluate mortgage options to help clients obtain financing at best prevailing rates and terms
Conduct seminars and training sessions for sales agents to improve sales techniques

Clerk - Customer Service Representative | 07/2018 to Current
Canadian Natonal Railway - Homewood, IL

Interacted with customers professionally by phone, email or in-person to provide information and direction to desired staff members
Reviewed and streamlined digital file systems to reduce user errors
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Delivered expert clerical support by efficiently handling a wide range of routine and special requirements
Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches
Verified all load information
Monitored status of accounts receivable and payable to facilitate efficient processing
Reviewed records, paperwork and orders for errors and resolved issues with minimal direction
Maintained accurate and current alphanumeric filing system for optimal recordkeeping efficiency
Alerted customers about specific account issues, updates and changes to account information
Posted updated data and changes to system and compile reports on updates

Education

Illinois State University - Normal, IL | High School Diploma

DeVry Institute of Technology - Chicago | High School Diploma

American InterContinental University - Schaumburg, ILBusiness Administration And Management

Resume Overview

Companies Worked For:

United Postal Service
ReMax Preferred Brokers
Canadian Natonal Railway

School Attended

Illinois State University
DeVry Institute of Technology
American InterContinental University

Job Titles Held:

Supervisor/Financial Services
Real Estate Sales Agent
Clerk - Customer Service Representative

Degrees

Illinois State University - Normal , IL | High School Diploma
DeVry Institute of Technology - Chicago | High School Diploma
American InterContinental University - Schaumburg , IL

Supervisor/Financial Services Resume Example

Resume Score: 80%

Resume Overview

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