Enthusiastic about supporting business success. Extremely driven in the Guest Services Industry. Years of learned experience have developed skills to create strong relationships, boost performance and meet objectives. Recognized and awarded honors for exceptional performance over the years. Over 10 years of experience and involvement in customer support services with quality performance supervisory roles. Skills include mentoring team members, building team morale, effective communication and positive performance feedback. Confident defusing customer dissatisfaction and challenging situations. Excellent in multitasking competing priorities. Experienced with delegation and prioritization skills. Dependable in leadership roles.
Earned an Associates Degree in Science in Nursing. Curriculum included a focus on patient care by monitoring health conditions, planning long-term care needs, administering medicine, advising patients and families on care, and health care education.
Education included creating menus, overseeing operations, allocating budgets, maintaining records, accommodating special requests. Knowledge of record keeping in food supplies and financial budgets was a focus. Strength and ability to work under pressure and time management skills were key points of training.
Shrimp Possibles 2013-2014
60 total hours
American Red Cross
30 total hours
Christ in Youth Ministries
Over 400 volunteer hour
Second Harvest Food Bank 2013-2014
20 total hours
Compass Inc. 501(c)3 2006- 2008
200 total hours
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