Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Results-oriented professional with superior technical, problem-solving, and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.



  • Management Information Systems
  • Descriptive and Predictive Analytics
  • Web Analytics
  • A/B Testing and Hypothesis testing Methodologies
  • Clustering, Classification, Regression, Statistical Analysis
  • Business Intelligence
  • Data Mining
  • Machine Learning
  • Data Visualization
  • SAS programming
  • Python Programming
  • Relational Databases


  • R, RStudio
  • Python
  • SAS Enterprise, SAS Studio
  • SQL, PostgreSQL
  • Tableau
  • HTML
  • Coupa
  • SAP
  • Microsoft Office and Adobe
Work History
BNSF RailwayCity, STATE,
  • Support Track, Signal, and Structures teams, including material ordering, vehicle fleet management, equipment leasing, contractor bids, technical support, and invoice processing.
  • Review budget systems daily to analyze overtime trends, identify and correct discrepancies, and monitor spending.
  • Manage over $950k in rail material inventory in four track material yards and related logistics. Collaborated with vendors to locate replacement components to specified track standards.
  • Responsible for project management of state-funded engineering projects to ensure accurate material ordering, timely delivery of materials and processing equipment request.
  • Process equipment and service requests along with coding, processing and approving invoices with accurate accounting information utilizing SAP-based systems.
  • Coordinate manpower requests, gang and position creation requests, ensuring they align with BMWE labor agreements.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
DIVISION ENGINEER ADMIN, 10/2013 to 04/2018
BNSF RailwayCity, STATE,
  • Received 2016 VP Certificate of Achievement for dedicated service across departments.
  • Provide administrative support for the Engineering Department’s leadership team: calendar management, SharePoint administration, travel arrangement, event planning, facilities and conference room coordination, meeting minutes, supply ordering, and expense reports.
  • Maintain records and databases, process invoices, and manage vendors using SAP based systems, QuickPay, COUPA, MySpend, and Tableau.
  • Prepare various reports to monitor operating and capital budgets, overtime, AFE status, track conditions, and time reporting.
  • Produce monthly safety meeting agenda and presentation materials, which are used by all front line engineering supervisors and safety assistants across the division.
  • Utilize Employee Performance Tracking System (EPTS) to issue investigation and discipline notices, while working closely with local management, Labor Relations, and union officials to ensure compliance with labor agreements.
  • Collaborated on special projects involving Signal yard data, Engineering tie normalization plan, Transportation supervisor scorecards, training, and special events.
DIRECTOR REMOTE TRAINING, 01/2012 to 01/2013
Bravura Training/Contract With F1 Computer TutorCity, STATE,
  • Provided remote, in-person, classroom and one-on-one private computer training in Microsoft Office Suite and Adobe Creative Suite for adults in job transition.
  • Managed all aspects of Remote Division, including sales, marketing, communications, and student registration.
  • Worked with Dislocated Workers program, local workforce center counselors, and prospective students to design customized learning plans based on student’s experience and career goals.
  • Created and communicated remote training procedures, developed remote training scripts, recorded common solutions and techniques for computer labs and coursework, assisted students with personal projects, including consulting, troubleshooting, and career-specific instruction.
University Club Of MilwaukeeCity, STATE,
  • Awarded Department Head of the Year by my peers and General Manager for “outstanding performance, attention to detail and dedication to the club, its members and my peers.”
  • Managed front office, including administrative support, database management, calendar and meeting coordination, word processing, spreadsheets, reports, supply ordering, and office equipment maintenance.
  • Oversaw staff and operations of hospitality department - front desk, guest services, housekeeping, shuttle, and parking, including hiring, training, and scheduling.
  • Promoted membership sales offerings via referral/lead generation, relationship building, marketing campaigns, community outreach, and hosting prospective member events.
  • Wrote, edited, designed, and distributed all internal and external communications and marketing, such as e-blasts, website content, social media, newsletters, employee policies and procedures, advertisements, information packets, brochures, invitations, and posters.
  • Increased overnight room revenue by 23% in three years.
Bachelor of Science: Management Information Systems And Business Analytics, Expected in 01/2021
Colorado State University - Global Campus,
Associate of Science: Administrative Management, Expected in
Anoka Ramsey Community College - Ramsey, MN,
  • SAS-CSU Global Academic Specialization in Statistics and Data Mining for Business Intelligence - 2020
  • Certified Microsoft Office Specialist Excel and Word - 2010
  • VP Certificate of Achievement, BNSF Railway - 2016
  • Department Head of the Year , University Club of Milwaukee - 2011

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School Attended

  • Colorado State University
  • Anoka Ramsey Community College

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  • Associate of Science

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