Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • MS Office
  • Customer service
  • Problem resolution
  • Relationship development
  • Administrative support
  • Computer skills
  • Administrative Duties
  • Problem Solving
  • Event Service
  • Financial Performance
  • Communications
  • Business operations
  • Planning and coordination
  • Team management
  • Sales tactics
  • Goal-oriented
  • Osha Regulations
  • Guest Services
  • Event Planning
  • Meeting Services
  • Meetings
Experience
10/2017 to Current Supervisor Natural Pawz | Middleburg, VA,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Developed position rotation to support continuous improvement and operator development.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Resolved customer complaints and adjusted policies to meet changing needs.
12/2018 to Current Assistant Manager Select Energy, Inc | Big Spring, TX,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Analyzed trends, identifying consumer demand, and forecasting seasonal trends to streamline operations.
02/2016 to 12/2018 Assistant Manager Select Energy, Inc | Eunice, LA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Completed inventory audits to identify losses and project demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supported sales management initiatives to optimize business development.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
07/2011 to 08/2016 Financial Analyst Tenneco Automotive | Lake City, MN,
  • Analyzed financial data to identify financial trends, patterns and strategy and compiled information into reports.
  • Determined and tracked budget expenses with accuracy and transparency.
  • Enhanced overall productivity leading to decreased labor costs and improved efficiency.
  • Created in-depth spreadsheets, which detailed trends and forecasts for revenue, profitability and expenses.
  • Executed and reported variance and gap analysis.
  • Supported accounting department during monthly closings.
  • Handled cost and benefit analysis for diverse marketing campaign projects.
  • Offered clerical assistance to department leaders and senior analysts.
  • Evaluated digital and physical financial information regarding areas of operations such as payroll, projects, expenditures and contract administration to assess budget requirements.
  • Audited internal financial processes on quarterly basis.
  • Compiled and provided informational spreadsheets for tax purposes.
Education and Training
Expected in 5 2011 BBA | Accounting Valley View University, Accra Ghana, GPA:
Expected in 8 2019 MBA | Business Administration And Management University Of Maryland - University College, College Park, MD, GPA:
Activities and Honors
  • Member, Alumni Association
  • Member, Small Business Association (2017 - present)

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Resume Overview

School Attended

  • Valley View University
  • University Of Maryland - University College

Job Titles Held:

  • Supervisor
  • Assistant Manager
  • Assistant Manager
  • Financial Analyst

Degrees

  • BBA
  • MBA

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