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Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency.

Qualified Production Supervisor and team leader with 10 years of manufacturing management experience, including cross-training and scheduling employees, ordering parts, record-keeping and meeting all production deadlines.

Highlights
  • Shipping and receiving
  • Safety-oriented
  • Production scheduling
  • Crane and hoist expert
  • HAZMAT training
  • Multi-tasker
  • First Aid certified
  • Determined
  • Adaptable
  • AS9100 management system
  • Keen eye for detail
  • Acutely observant
  • Prior experience with MSDSs
  • Prior supervisory experience
Experience
Supervisor, 09/2013 to 09/2014
Bowlero Corp Fontana, CA,
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Compute figures such as balances, totals, or commissions.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Develop or update procedures, policies, or standards.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Team Leader, 05/2003 to 09/2013
Campbells Chula Vista, CA,
  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production of processing of goods, such as inspectors, machine setters and fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules,assignments, and production sequences to meet production goals.
  • Observe work and monitor gages, dials and other indicators to ensure that operators conform to production or processing standards.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Keep records of employees attendance and hours worked.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current productions estimates and outputs.
Entrepreneur, 02/1999 to 04/2003
Collectors Corner City, STATE,
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Monitor sales staff performance to ensure that goals are met.
  • Hire, train, and evaluate personnel.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Prepare sales and inventory reports for management and budget departments.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
  • Analyze details of sales territories to assess their growth potential and to set quotas.
  • Visit retailers and sales representatives to promote products and gather information.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  • Inventory stock and reorder when inventories drop to specified levels.
  • Examine products purchased for resale or received for storage to determine product condition.
Education
High School - Business, Western High School, June 1989, Ft. Lauderdale FL * Certificate - Business Intelligence & Knowledge of Management Systems, Alison, January 2015, IN * Certificate - Huffman Teamwork Training: Business/Computers, Expected in February 2008
to
Ivy Tech College - Madison, IN
GPA:
Additional Information
  • ACCOMPLISHMENTS & AWARDS
  • * Outstanding Business Performance, 1989
  • * Certified, 1989
  • * Certified, 2015
Skills

administrative, advertising copy, budget, Business Intelligence, charts, customer service, Inventory, machinery, meetings, exchange, office, payroll, personnel, policies, pricing, promotion, quality, Read, reconciling, Research, safety, sales, shipping, staffing, supervisory, Teamwork

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Resume Overview

School Attended
  • Ivy Tech College
Job Titles Held:
  • Supervisor
  • Team Leader
  • Entrepreneur
Degrees
  • High School - Business, Western High School, June 1989, Ft. Lauderdale FL * Certificate - Business Intelligence & Knowledge of Management Systems, Alison, January 2015, IN * Certificate - Huffman Teamwork Training