LiveCareer-Resume

supervisor resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Maintains professional environments and takes lead in development of subordinates to create success. Polished in delivering comprehensive reports to facilitate site-wide improvements and continuity.

Skills
  • Program Evaluation
  • Improvement Plan Knowledge
  • Experience in Leadership
  • Friendly, Positive Attitude
  • Active Listening
  • Customer Service
  • Team Building
  • Team Management
  • Working Collaboratively
  • Basic Math
  • Training & Development
  • Reliable and Trustworthy
  • People Skills
  • Critical Thinking
  • Conflict Resolution
  • Relationship Building
  • Work Ethic
  • Organizational Skills
  • Problem Resolution
Experience
Supervisor, 09/2021 - Current
Whole Foods West Hartford, CT,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Responded to customer questions regarding products, prices, and availability.
  • Maintained safe work and collaboration spaces for night employees.
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Wrote reports outlining results to facilitate management decision making.
  • Tracked outgoing and incoming money of Carriage crossing on shift
Janitorial Cleaner, 04/2016 - 03/2017
Temco Poughkeepsie, NY,
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Performed frequent inspection and maintenance activities according to client expectations.
Server, -
Neiman Marcus Essex, NJ,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Monitored dining rooms for safety and customer needs.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Monitored inventory to provide needed supplies to servers and hosts
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
Education and Training
High School Diploma: , Expected in 05/2019
-
Hutchinson High School - Hutchinson, KS
GPA:
Status -

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Resume Overview

School Attended

  • Hutchinson High School

Job Titles Held:

  • Supervisor
  • Janitorial Cleaner
  • Server

Degrees

  • High School Diploma

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