Supervisor Resume Example

Exchanged returned merchandise for customers quickly and efficiently.Trained new employees on company customer service policies and service level standards.Trained all new sales employees on effective techniques.Answered incoming telephone calls with professional and knowledgeable responses.Opened and closed the store, which included counting cash drawers and making bank deposits.

Kept the front end and service area clean and organized.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Held each team member accountable for transaction and performance goals.Attended 4-5 team meetings each month to voice concerns and offer constructive feedback to others. Made sure all sales transactions were completed accurately and in a timely fashion.

Open and close store, including counting register and making nightly deposits. Processed shipment, stocked shelves and coolers. Maintained full and organized store. Completed full store inventory.

• Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Consulted with customers on the latest styles and trends.Kept the showroom clean and maintained neat, orderly product displays.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.