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Supervisor/ Counselor II Resume Example

Resume Score: 80%

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SUPERVISOR/ COUNSELOR II
Professional Summary

During the course of my employment experience, I have received extensive training and qualification in the areas of professionalism, customer service, Manufacturing, Supervisory/leadership and maintaining disciplined workplace environments. All of my previous employment roles have emphasized consumer interaction and satisfaction, which are key principles in management along with being able to receive and carry out instructions in a timely, correct fashion. My experiences range from Supply Chain/Purchasing Supervisor for Veteran to Customer Service Representative. My previous background as well as my current education gives me an enhanced understanding of order, discipline, and professionalism. I am proficient in the usage of computer technology programs such as Microsoft Word, Microsoft Excel, Microsoft Access and SPSS. These are skills that would greatly transfer to any organization and allow me to be a productive participant in that organization's structure.

Work History
Company Name - Supervisor/ Counselor II City, State02/2019 - Current

Develops and maintains an appropriate case-finding procedure.

Maintains a continuous program of public relations in assigned area, including the interpretation and provision of rehabilitation information to the public.

Assumes responsibility for determination of client eligibility for rehabilitation services and for placement of clients into suitable employment under supervision of a District Manager.

Locates and utilizes all available resources as needed in each client's rehabilitation program.

Assumes responsibility for job analysis in local industries (particularly entry jobs for disabled clients), and for assisting industry in modifying job situations to fit a particular client's disability.

Manages, under supervision, fiscal allocations provided by agency for use in the provision of vocational rehabilitation services.

Develops with each client a total program of individualized plans and/or services and manages program until completed or otherwise terminated.

Develops and maintains a close working relationship with the medical profession and other allied groups.

Ensures the expedition of services to clients through proper caseload management.

Supervises and monitors personal care attendant services.

Company Name - Supply Chain/Purchasing Supervisor City, State01/2013 - Current

Ordering and monitoring of raw materials and finished goods
Standard cost maintenance/analysis

Outside facility (co-packers and others) coordination

Effectively manage vendor/supplier relationships

Develop new suppliers to meet the demands from all areas within the Logistics Division
Increase the orders/sales and gross profit of vendors/suppliers
Negotiate vendor/supplier contracts and order discounts
Set pricing strategy
Perform as Warehouse Manager (performing in a supervisor role) to fulfill all delivery requirements (domestic and international) consistent with Do packaging requirements
Respond to operations manager
Prepare monthly business and associated reports
Participates in special projects as required- Develop business case(s) with associated risk
Profile based upon detailed analysis to recommend courses of action for management
Approval Approach workload with an entrepreneurial attitude
Negotiate with confidence
Communicate clearly and effectively
Prioritize and manage many ongoing projects
Thrive in a fast-paced, challenging work environment to meet targets and deadlines
Computer literate, including Microsoft Office Suite with an emphasis on Excel

Company Name - Social WorkerCity, State10/2016 - 06/2018

Interviews clients, client groups, offenders, and others to obtain extensive

social, developmental, psychological, medical, family, educational, and employment background information.
resident living for clothing and supplies).
Provides families with workers in the home to assist with medical and/or respite needs with their child and or adult family member.
Makes telephone calls and conducts face to face home visits with individuals and families to ensure services continue to be effective and appropriate.

Company Name - Sale Associate/Customer Service RepresentativeCity, State04/2010 - 06/2013

Greet and welcome customers to create customer experiences that enhance bookstore loyalty

Respond to student, staff, faculty, alumni, and other customer questions
Maintain a clean, great-looking store
Ensure shelves are stocked, restocked and maintained according to company standards
Remain knowledgeable about current sales or applicable discounts, and assist customers accordingly Provide outstanding customer experiences
Encourage services provided by our company
Track sales by following guidelines and using results to reach or improve store and personal goals
Learn, practice, and uphold all company policies, standards, and procedures.
Attend and engage in all mandatory staff meetings scheduled for store
Communicate merchandise needs, pricing concerns, and operations problems consistently to management.
Assist with unloading shipment and store projects
Work as a team to provide an excellent customer experience
Basic Packaging Projects
Stocking & Merchandising
Microsoft Office
Adobe Creative Suite
Packaging Experience

Skills
  • Business analysis
  • Staff management
  • Leadership
  • Issue resolution
  • Priority management
  • Operations management
  • Strategic planning
  • Data collection and analysis
  • Business planning
  • Inventory oversight
  • Consulting
  • Business Administration
  • Business development
  • Project management
  • Negotiation
  • Conflict resolution
  • Financial management
  • Interpersonal communication
  • Training and development
  • Microsoft Office
  • SPSS
  • Budgeting
  • Industrial planning
  • Environmental planning
  • Community planning
Education
05/2011Hinds Community CollegeCity, StateAssociate of Science: Criminal Justice
12/2014Jackson State UniversityCity, StateBachelor of Science: Criminal Justice
12/2019Jackson State UniversityCity, StateMaster of Arts: Urban And Regional Planning
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Hinds Community College
  • Jackson State University

Job Titles Held:

  • Supervisor/ Counselor II
  • Supply Chain/Purchasing Supervisor
  • Social Worker
  • Sale Associate/Customer Service Representative

Degrees

  • Associate of Science : Criminal Justice
    Bachelor of Science : Criminal Justice
    Master of Arts : Urban And Regional Planning

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