Customer service with two years management experience and exceptional people skills. Versed in Medical terminology and Interpersonal skills . I Desires a challenging role as a Medical Administrative Assistant .
Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.
Promoted to Assistant Manager after 3 months of employment.
Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment.
Selected to train new office personnel in policies, procedures, and office management software.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Completed coursework in Medical Terminology , Certified Medical Administrative Assistant and HIPPA.
Data Collection, Organizational Skills, Type 35 WPM, Filing, Telephone Skills, Email etiquette, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Critical Thinking, Prioritization, Internet Research, Reading Comprehension
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