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Supervisor Resume Example

Resume Score: 80%

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SUPERVISOR
Skills
  • Goal-oriented
  • Leadership
  • Process improvement
  • Processes and procedures
  • Personnel management
  • Complaint resolution
  • Sales tactics
  • Key accounts and territory management
  • Issue and conflict resolution
  • Data analysis and reporting
  • Public speaking
  • Mentoring and coaching
  • Team building
  • Inventory management
  • Customer service
  • Organization
  • Planning and coordination
  • Problem resolution
  • Supervision
  • Business operations
  • Communications
Education and Training
Expected in 05/2022
High School Diploma
East Jackson Comprehensive High SchoolCommerce, GA
Summary

Diligent Supervisor with over one year of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Experience
SupervisorQuality Foods | Commerce, GA11/2019 - Current
  • Networked with [Number] clients in [Year], increasing revenue [Number]% in [Number] months.
  • Increased yearly sales by [Number]% to $[Amount] by cultivating customer relations and resolving service requests.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Developed position rotation to support continuous improvement and operator development.
  • Provided ongoing training to address staff needs.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Enhanced group productivity [Number]% by developing and implementing new strategies.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Conducted evaluations and reviews for [Number] employees.
CashierQuality Foods | Commerce, GA11/2019 - Current
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Grocery BaggerQuality Foods | Commerce, GA11/2019 - Current
  • Collected empty carts and returned each to store to minimize loss and damage to store property.
  • Assisted customers with getting groceries loaded in vehicles.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Faced merchandise in freezers and shelves for display.
  • Assembled cartons, crates and containers.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Checked prices and pulled product for customers.
  • Participated in available training courses to improve sales skills and product knowledge.
  • Retrieved carts from returns and the parking lot.
  • Made proactive suggestions to customers to move expiring products.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Arranged products in organized and professional manner.
  • Worked safely and efficiently when handling seafood products.
  • Answered over [Number] questions and inquiries per shift regarding products, prices and availability.
  • Reviewed the quality of displayed products and removed old or poor quality merchandise.
  • Assessed floor displays to determine which merchandise required restocking.
  • Helped to complete inventory audits every [Timeframe].
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Stocked or re-stocked products in check-out lines and end-cap displays.
  • Assisted customers based on currently available product, promotional and policy information.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Established and managed objectives for team production and customer service.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Participated in inventory loss prevention objectives by closely monitoring suspicious customer activities.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Followed all food safety and health code standards.
  • Trained and mentored [Number] new employees in [Year] on sales procedures and business practices, boosting customer satisfaction ratings [Number]%.
  • Checked prices and found requested products in the store for customers.
  • Performed within front-end team, assisting manager and co-workers with [Task].
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Greeted customers and provided immediate and courteous service at all times.
  • Used [Type] and [Type] equipment to pull items from stock and add to store shelves and bins.
  • Took apart equipment to rinse, clean and sanitize all components.
  • Greeted customers and offered assistance with retrieving and locating products throughout store.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Followed cleaning schedule for floors, walls and storage areas.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Restocked produce and removed expired or damaged merchandise.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Operated different grocery store equipment, including balers, power jacks and slicing machines.
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Resume Overview

Companies Worked For:

  • Quality Foods

School Attended

  • East Jackson Comprehensive High School

Job Titles Held:

  • Supervisor
  • Cashier
  • Grocery Bagger

Degrees

  • High School Diploma

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