Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated and motivated Procurement Supervisor with demonstrated knowledge of Brokerage best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 8 years of experience in field and ready to take on challenging, growth-oriented role with XPO Logistics.

Skills
  • Priority management
  • Negotiation
  • Team Building
  • Training and mentoring
  • Staff Management
  • Strategic planning
  • Communication skills
  • Able to multitask
Work History
11/2013 to Current
Supervisor, Carrier Procurement Xpo Logistics Beaverton, OR,
  • Addressed account manager questions and concerns regarding capacity, rates, and lane insights.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Maintained friendly and professional customer interactions.
  • Trained in negotiations and time management.
  • Data entry.
  • Assigned carriers and dispatched shipments.
  • Resolution specialist for customers and carriers.
  • Updated shipment status.
  • Monitored shipments to guarantee on-time delivery.
  • Specialty carrier negotiations and carrier relationships.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Set overall vision and provided team leadership.
  • Managed up to 11 direct reports.
  • Able to make rapid fire decisions while maintaining a superior customer experience.
12/2010 to 11/2013
Quality Specialist Thermo Fisher Scientific Inc. Carrollton, TX,
  • Defined appropriate metrics and measurements to drive results.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Performed inside delivery for customers.
  • Coordinated rush orders and order changes.
  • Checked all load-related documentation to ensure that it is complete and accurate.
  • Followed appropriate safety procedures for transporting dangerous goods.
  • Performed routine maintenance on vehicles and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling.
  • Loaded and unloaded trucks, vans, or automobiles.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Obeyed traffic laws, and follow established traffic and transportation procedures.
  • Read maps and followed written and verbal geographic directions.
  • Answered customer questions regarding shipments.
  • Obtained signatures needed to complete and process all paperwork in a timely manner.
  • Notified branch management of any vehicle safety concerns and issues.
  • Met and surpassed productivity targets and quality standards.
  • Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
  • Evaluated and reconfigured systems to support customer service and operational goals.
  • Monitored department performance data to identify and avoid potential risks.
  • Forwarded client-related quality and service issues to the appropriate manager for resolution.
  • Acted as a liaison between logistics, carriers and customers.
  • Wrote daily and weekly Monitored shipments to guarantee on-time delivery.
  • Transportation reports.
  • Communicated directly with centralized dispatch to organize routes and ensure proper procedure.
04/2008 to 11/2010
Licensed Life Insurance Agent Reliable Life Insurance City, STATE,
  • Managed and maintained growth and development of 450 client base.
  • Retained 98% of policyholders during annual renewal period.
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Developed, implemented and monitored new underwriting guidelines for the agency.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Upsold agency products and services.
  • Prepared necessary paperwork to process insurance sales and renewals.
  • Pursued continuing education and training programs to continue professional development.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
  • Called lapsed customers each week to inquire about continuing needs.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Finalized and maintained all types of personal lines insurance policies within the agency.
  • Promoted client retention through high-quality service and follow through.
  • Presented account proposals in a professional and timely manner.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Conducted claim and estimate re-inspections.
  • Explained premiums owed to policyholders, agents and underwriters.
  • Investigated claims, conducted field audits, determined losses and reported findings.
  • Reviewed data to verify the validity of claims.
  • Award winning sales agent.
Education
Expected in 2016
TBD: Management/General Studies, Business
Brookhaven College - Farmers Branch, TX
GPA:
Business Supervision, Human Resource Management, Problem-solving and Decision Making, Organizational Behavior. In pursuit of a degree in, General Lines Life
Expected in 2008
Accident, Health License, General Lines Life License:
Seagraves High School - Seagraves, TX
GPA:
Expected in 1992
Degree not: General Studies
Kaplan College - Fort Worth, TX
GPA:
Expected in 1987
High School Diploma, Diploma:
New Mexico Jr. College - Hobbs, TX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Brookhaven College
  • Seagraves High School
  • Kaplan College
  • New Mexico Jr. College

Job Titles Held:

  • Supervisor, Carrier Procurement
  • Quality Specialist
  • Licensed Life Insurance Agent

Degrees

  • TBD
  • Accident, Health License, General Lines Life License
  • Degree not
  • High School Diploma, Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: