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supervisor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated and Dependable Administrarive Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management.

Skills
  • Inventory oversight
  • Clerical Support
  • Multitasking Abilities
  • Business administration
  • Staff Management
  • Operations management
Work History
05/2011 to 04/2020
Supervisor Westrock Company Liberty, MO,
  • Open/Closed store, supervised employees, ordered all supplies and counted inventory weekly
  • Ensured beverage standards were being met following beverage repeatable routine, ensured temperatures on all products are in compliance, ensure all products are appropriately dated and any task that the store manager needed handled
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
02/2006 to 12/2010
Customer Service Manager Simco Electronics Mahwah, NJ,
  • Answered incoming customer calls and responded to e-mail requests & inquiries in a fast-paced Call Center environment.
  • Provided courteous support by telephone and email and counsel to callers regarding next steps or steps to finding resolution to their issues
  • Making requisite number of weekly outgoing calls to provide closure/resolution on clients' behalf as established by the service level agreement requirements
  • Answered constant flow of customer calls with minimal wait times.Responded to customer requests for products, services and company information.Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
  • Educated customers about billing, payment processing and support policies and procedures.


06/1996 to 07/2006
Administrative Asst/Director Onemain (Formerly Springleaf & Onemain Financials). Fort Mill, SC,
  • Greeted parents and employees directed flow of traffic, typed correspondence, memorandums created budget reports and presentations for meetings, organizing schedules, preparing agendas and material for school staff meetings and scheduling appointments
  • Collect cash, issue receipts, prepare cash statements, ensure balance of parent accounts and made bank deposits gained knowledge of all office equipment.
  • Directed and organized a seven route transportation plan including collecting fees, scheduling pick up times drop off times ensured vehicles were clean and complete with first aid kits, working seatbelts, car seats and boosters.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Expected in 01/1997 to to
High School Diploma : General Education
Tri- Cities High School - East Point, Ga,
GPA:
Expected in 2000 to to
Associates Degree: Business Administration
Atlanta Technical College - Atlanta, GA,
GPA:

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Resume Overview

School Attended

  • Tri- Cities High School
  • Atlanta Technical College

Job Titles Held:

  • Supervisor
  • Customer Service Manager
  • Administrative Asst/Director

Degrees

  • High School Diploma
  • Associates Degree

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