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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Well-qualified Healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in Nursing Assistant. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Skills
  • Issue resolution
  • Business analysis
  • Priority management
  • Leadership
  • Training and development
  • Inventory oversight
  • Strategic Planning
  • Stocking and replenishing
  • To-go order preparation
  • Guest seating arrangements
  • Dining area cleanliness
  • High-volume dining
  • Medical office administration
  • EMR / EHR
  • Tube feedings and medications familiarity
  • Companionship and emotional support
  • Observing responses
  • Supporting personal needs
  • Recording vital signs
  • Feeding assistance expert
  • Transporting patients
  • Patient Management
  • Dementia and Alzheimer's knowledge
  • Measuring bodily fluids
  • Responding to emergencies
  • Wound care specialist
  • Patient-focused care
  • Conducting intakes
  • Documenting behaviors
  • Efficient and reliable team player
  • Compassionate caregiver
  • Data Entry
  • Patient Assessments
  • Inpatient care
  • Medical Records Management
  • Culinary talent
  • Trustworthy companion
  • Outpatient care
  • Regulatory Compliance
  • Compassionate
Work History
07/2019 to Current
Supervisor Road & Rail Services Marysville, OH,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
01/2009 to 02/2020
CNA Benedictine Health System Saint Paul, MN,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for average of 7-10 patients per hour in hospital facility, delivering high-quality, efficient support to meet all needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding bed ridden patients with shaving, bathing and teeth brushing.
07/2018 to 07/2019
Supervisor Rwj Barnabas Belleville, NJ,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Interviewed, hired and trained new employees for electronics/Front end position.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Provided supportive link between external customers and internal operations.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Measured team performance and reported metrics to leadership team members.
01/2011 to 05/2017
Server Baumhowers Victory Grill Tuscaloosa, AL,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset 15-20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
Education
Expected in 05/2006
High School Diploma:
Roland High School - Roland, OK
GPA:
Expected in 06/2008
CNA Certification: CNA
PRN Medical Staffing - Fort Smith, AR,
GPA:
Expected in 05/2020
Certified Phlebotomists: Phlebotomy
Petra Allied Health - Springdale, AR,
GPA:
Additional Information

I am very hard working and a fast learner as well as very friendly

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Resume Overview

School Attended

  • Roland High School
  • PRN Medical Staffing
  • Petra Allied Health

Job Titles Held:

  • Supervisor
  • CNA
  • Supervisor
  • Server

Degrees

  • High School Diploma
  • CNA Certification
  • Certified Phlebotomists

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