Motivated and focused on streamlining service procedures and maximizing team efficiency. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates effective judgment in balancing customer, employee and company objectives.
Skills
Processes and procedures
Leadership
Goal-oriented
Lead generation
Contract development and management
Issue and conflict resolution
Multitasking
Basic math
Maintenance & Repair
Communication
Conflict resolution
Active listening
Experience
Supervisor, 03/2016 - Current Rwj Barnabas – Hamilton, NJ,
Established and enforced clear goals to keep employees working collaboratively.
Inspected incoming supplies to conform with materials specifications and quality standards.
Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Complied with company policies, objectives and communication goals.
Provided ongoing training to address staff needs.
Resolved customer complaints and adjusted policies to meet changing needs.
Coached and mentored staff members through constructive feedback to develop long-term career goals.
Enhanced group productivity by developing and implementing new strategies.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Laborer, 03/2007 - 08/2015 Ed Miniat, Llc – South Holland, IL,
Prepared surfaces roofing applications with use of chemical solutions or by physically removing imperfections which could affect smooth finishes.
Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
Measured, cut and laid out materials based on individual job requirements.
Completed tasks using up-to-date construction tools and machinery.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Logged inventory of materials used to maintain workplace access to supplies.
Supported work by moving and organizing materials to assist
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Cut materials into specified sizes for installation using tile cutters and power saws.
Set up equipment to maintain worksite efficiency.
Used picks and shovels to dig, spread and level dirt and gravel.
Operated overhead lifts to move heavy and bulky work materials.
Trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
Roofing, Siding, Construction , 05/1998 - 02/2006 Self – City, STATE,
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Assisted distribution of tools, materials and equipment to skilled workers.
Operated overhead lifts to move heavy and bulky work materials.
Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
Organized and maintained tools and equipment to enhance work efficiency.
Signaled equipment operators to help align machinery movements and smoothly transfer materials.
Coordinated communication between equipment operators via two-way radios and hand signals.
Set up equipment to maintain worksite efficiency.
Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Repaired and replaced all types of roof membrane, sub roofing, sheathing and base materials.
Provided industry insight to coworkers to assist work completion.
Relayed communication to equipment operators and helped attach special pieces.
Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
Operated equipment to support worksite needs and enhance team efficiency.
Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Reduced wasteful spending by accurately cutting materials according to specifications.
Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
Logged inventory of materials used to maintain workplace access to supplies.
Increased skill base by pursuing continuing education activities regularly.
Participated in all phases and types of commercial roofing.
Used picks and shovels to dig, spread and level dirt and gravel.
Used waterproof sheet materials including modified plastics, elastomeric, and other asphaltic compositions.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Finished 99% of projects early and on estimate.
Verified all material deliveries, checking for accuracy and maintaining consistent inventory levels.
Maintained and repaired roofing tools and equipment.
Conducted pre-roofing conferences to establish effective communication among construction team.
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Identified project issues for fast-track assistance and remediation efforts.
Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Consistently produced results below estimated costs.
Produced time and cost estimates for change orders.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Motivated 6 person field crew to uphold highest levels of productivity, safety and quality.
Trained and oversaw individuals in roofing system installations.
Punched holes in slate, tile, terra cotta and wooden shingles, using punch and hammer.
Cemented and nailed flashing strips of over joints to achieve watertight seals.
Cleaned and maintained roofing systems.
Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof.
Education and Training
GED: , Expected in - Lisbon High School - Lisbon Falls, ME GPA:
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