Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Supervisor with 10 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Looking to find a career move outside of the retail industry, while using advanced competencies and skill-sets that would attribute to excelling in any job I'm directed to perform. I consider myself a hard-working, fast learning, and passionate employee who has a thirst to use my experience to explore careers revolved around data analysis, independent working environments, and administrative duties. I am highly interested in finding a job as an Administrative Assistant or a Field Research Coordinator.

  • Organization
  • Data Collection
  • Planning
  • Relationship development
  • Word Processing
  • Multi Tasking/Time Management
  • Scheduling
  • MS Office/Excel
  • Operational improvement
  • Customer service
  • Problem resolution
  • Self-Starter
Work History
11/2018 to 06/2020
Supervisor Rwj Barnabas Somerville, NJ,
  • Analyzed daily reporting and daily behaviors to determine correlations and trends to increase business profitability 20% above monthly target goals
  • Generated various documents and entered data that corresponded with business recaps through multiple forms of software programs (included, but not limited to: Microsoft Office, Excel, Storeforce, and Workday
  • Responsible for recruiting top talent and using interpersonal skills in training, following up, and client relations
  • Responsible for communication with direct reports to ensure completion of daily tasks and maintaining company expectations via email, phone, and fax
  • Used proper judgement in complex situations that involved diffusing client escalations, associate issues, and managing "grey areas" with little or no supervision
  • Organized filing systems and maintained retention policies to maintain strong operational excellence
  • Performed basic daily administrative duties that required strong self-initiative and thoughtful problem-solving skills
  • Hired, managed, developed, and trained staff
  • Established and monitored goals, and conducted weekly touchbases based off of performance evaluations
05/2018 to 11/2018
Store Manager Bartell Drugs Lake Oswego, OR,
  • Created work schedules according to sales volume and number of employees
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Analyzed and interpreted store trends manually, using corporate reporting and business analysis to facilitate planning
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
  • Reported to district manager regarding all store and staff issues, financial goals and sales
  • Analyzed and settled multi-faceted issues impacting regional leadership and business outcomes across multiple locations
  • Managed all aspects of store operations, including organization, maintenance and safety guidelines
04/2017 to 04/2018
Assistant Manager Mhc Equity Lifestyle Properties Yuma, AZ,
  • Trained team members in successful strategies to meet operational and sales targets
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Submitted reports to senior management to aid in business decision-making and planning
  • Monitored employee performance and developed improvement plans
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Onboarded new employees, including training, mentoring and new hire documentation
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Kept work areas clean, organized and safe to promote efficiency and team safety
04/2013 to 04/2017
Assistant Operations Manager Ufc Gym San Diego, CA,
  • Leveraged fair evaluation processes, employee reviews, and staff mentoring to drive performance and job satisfaction at all levels
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
  • Taught employees how to collaborate on daily job tasks and achieve service targets
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Enhanced employee management by developing schedules, tracking time and administering payroll
  • Supervised operations team to support operational excellence and excellent customer service
  • Coordinated with General Manager in different operational issues and promotional activities
  • Evaluated current operational strategies and recommend improvements
Expected in
No Degree:
Auburn University - Auburn, AL,
Expected in 05/2011
High School Diploma:
Tallassee High School - Tallassee, AL

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Resume Strength

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Resume Overview

School Attended
  • Auburn University
  • Tallassee High School
Job Titles Held:
  • Supervisor
  • Store Manager
  • Assistant Manager
  • Assistant Operations Manager
  • No Degree
  • High School Diploma