Resourceful Supervisor with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven track record of motivating staff to work together to achieve targets. Trained in resolution of critical issues within time-sensitive environment. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Goal-oriented
- Processes and procedures
- Leadership
- Mentoring and coaching
- Public speaking
- Lead generation
- Customer service
- Problem resolution
- Communications
- Inventory management
- Administrative support
- Team management
- Supervision
- Team building
- Forklift certified
Livermore, CA, 01/2010 - 05/2020
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Established transportation cost standards and economical shipping practices.
- Updated salesman system with data such as weights, charges and discrepancies.
- Used equipment such as Forklift and Pallet jack and hand jack to move materials daily.
- Trained staff on material handling processes to reduce shipping times.
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Drove up to 150 miles daily using bobtail vehicle to deliver dry and frozen products to wholesale.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
- Verified sales orders before loading and unloading merchandise.
- Positioned blocks and ties around items to secure cargo during transit.
- Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
Berlin, CT, 06/2006 - 12/2009
- Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Dug trenches and created holes to pull conduit and install supports.
- Maintained organization, cleanliness and safety in all work areas.
- Built controllers and panels to complete system installations.
- Kept work areas clean, neat and free of hazards.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Gathered required tools and equipment for each task to increase efficiency.
- Measured and prepared supplies for electrical tasks.
- Adhered to company standards and OSHA regulations for work site safety.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Developed improved training protocols in alignment with company goals.
- Communicated with clients to convey timelines, scope of work and potential challenges throughout project timeline.
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
- Followed electrical code manuals to install and repair electrical systems.
- Updated and edited all drawings with design changes requested by client.
Bexar, TX, 02/2004 - 06/2006
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Greeted guests with friendliness and professionalism.
- Supported serving staff in delivering accurate and well-presented food orders.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Backed up cashier staff to process customer orders and payments.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Executed cash transactions quickly and accurately.
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School Attended
- Langham Creek High School
Job Titles Held:
- Supervisor
- Electrician Helper
- Restaurant Busser
Degrees
- High School Diploma
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