supervisor resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
I am results-driven with experience steering and directing all aspects of operations. Excellent team worker and am keen and very willing to learn and develop new skills. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. I have an active and dynamic approach to work and getting things done. I am determined, outgoing, tactful, and able to listen effectively when solving problems. Authorized to work in the US for any employer.
Skills
Supervising Experience (11 years)
Restaurant Management (2 years)
Picker, Electric jack, Forklift experience (11 years)
Driver's License
Decision Making
Work Planning and Prioritization
Problem-Solving
Verbal and Written Communication
Emergency Operating Procedures
Operations Control
Relationship Building
Interdepartmental Collaboration
Recruiting and Interviewing
Onboarding and Training
Warehouse Safety
Warehouse Safety Programs
Customer Service
Standards Documentation
Experience
Supervisor, 10/2012 - 03/2023 Panera Bread Co – Portland, OR,
Created inspiring team goals with an open communication culture
Set clear team goals
Delegated task and set deadlines
Overseen day to day operations
Monitored team performance and report on metrics
Motivate team members
Discovered training needs and monitored employee productivity to provide constructive feedback and coaching.
Listened to team members' feedback and resolved any issues or conflicts
Recognized high performance and reward accomplishments
Encouraged creativity and risk-taking
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Coached staff members to develop long-term career goals.
Maintained positive working relationship with fellow staff and management.
Oversaw quality control to identify inconsistencies and malfunctions.
Monitored operations and reviewed records and metrics to understand company performance.
Exercised portion control for items served, eliminating waste.
Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
Trained kitchen workers on culinary techniques.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Established controls to alleviate supply and food waste.
Collaborated with restaurant management to align kitchen operations with goals of establishment.
Deli Associate, 11/2004 - 08/2009 Walmart 1350 – City, STATE,
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Maintained work areas to reduce potential for illness or injury.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Education and Training
Associate's degree: Massage Therapy, Expected in 07/2014 - Miller-Motte College - Lynchburg, VA GPA: Status -
High school diploma: , Expected in 06/2003 - Rustburg High School - Rustburg, VA GPA: Status -
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