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Supervisor Resume Example

Resume Score: 80%

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SUPERVISOR
Summary

Dedicated, loyal and customer oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Skills
  • Goal-oriented
  • Processes and procedures
  • Leadership
  • Issue and conflict resolution
  • Supervision
Experience
Company Name | City, StateSupervisor08/2019 - 06/2020
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
  • Performed minor repair work on equipment to keep jobs on task, notifying maintenance department of major machinery failures.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained clean and neat work areas to maximize productivity.
  • Completed maintenance such as sharpening or changing blades.
  • Earned reputation for good attendance and hard work.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Performed food preparation tasks by making salads, sandwiches, and slicing meats.
Company Name | City, StateShift Supervisor Trainee05/2018 - 02/2019
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with company guidelines to keep products within tight tolerances.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Company Name | City, StateMeat Production Assistant04/2017 - 02/2018
  • Educated customers on meat choices and preparation methods to increase sales.
  • Handled all cash and card transactions daily.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Filled daily specialized requests and completed wholesale orders.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Answered customer questions about specific products and cut meats to specifications.
  • Processed beef, pork and bison for freezer storage.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
Company Name | City, StateOmni Fulfillment Associate09/2016 - 01/2017
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Accepted, processed and filled orders quickly and accurately.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
Education and Training
Monroe College | CitySome College (No Degree) in Criminal Justice
Lincoln High School | CityHigh School Diploma06/2016
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Resume Overview

School Attended

  • Monroe College
  • Lincoln High School

Job Titles Held:

  • Supervisor
  • Shift Supervisor Trainee
  • Meat Production Assistant
  • Omni Fulfillment Associate

Degrees

  • Some College (No Degree) in Criminal Justice
    High School Diploma

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