Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Supervisor, 06/2018 to 09/2021
Downer Edi LimitedLilydale, MN,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Performed annual evaluations and reviews for large staff of employees.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Maintained compliance with company policies, objectives and communication goals.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Streamlined operations of multiple lines of business within organization.
  • Monitored workshop work flow for over 50 employees.
  • Set overall vision and provided team leadership.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Worked with management team to implement proper division of responsibilities.
  • Identified individual employee's unique work styles and adapted management methods.
  • Built, managed and coached insourced and outsourced teams.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.

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Cell Technician, 11/2017 to 06/2018
Parker-Hannifin, CorporationBirmingham, AL,
  • Bolted equipment into place using hand and power tools.
  • Responded to service requests during and after business hours.
  • Set up networks and computers for business and residential customers.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-day-day duties accurately and efficiently.
Production Associate, 04/2016 to 11/2017
Armstrong FlooringPhiladelphia, PA,
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Documented production information via daily system logs and discussed issues with management.
  • Prepared Type and Type materials for assembly work to aid Job titles and keep workflows running smoothly.
  • Evaluated Type application products and recommended revisions to improve functionality.
  • Collaborated with Type departments to determine quality project deliverables for Product and Product.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Adhered to all quality control standards by thoroughly evaluating all printed components.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Delivered troubleshooting assistance to Job titles to bring machines back to full functionality.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
  • Safely operated hand and power tools to complete repetitive tasks such as Task.
  • Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Implemented updated operating procedures for Type machine and adjusted use to increase productivity and longevity.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Investigated reports of defective, damaged or malfunctioning parts, assemblies, equipment and systems to identify problems and resolutions.
  • Took part in company-offered training sessions to improve skills and knowledge.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Organized work to meet demanding production goals.

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  • Assembled Type products according to changing daily work orders and specific customer needs.
Quality Inspector, 06/2011 to 01/2013
Trimas CorporationCommerce, CA,
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
  • Determined adjustment and certification methods, formulas and measuring instruments required based on blueprints.
  • Monitored production operations for compliance with specifications and promptly reported defects.
  • Inspected Product or service with accuracy, reporting problems or defects quickly.
  • Identified defects during Timeframe checks.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Identified and helped resolve non-conforming product issues.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Kept detailed notes of product functionality, specifications and appearance using Software.
  • Tested Type products using Tool and kept detailed records in Software.

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  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Routinely checked measuring equipment to resolve testing problems.
  • Evaluated Type and Type areas compliance with standards.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
Diploma: High School Diploma, Expected in 05/2010
Pickett County High School - Byrdstown, TN

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School Attended

  • Pickett County High School

Job Titles Held:

  • Supervisor
  • Cell Technician
  • Production Associate
  • Quality Inspector


  • Diploma

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