Supervisor resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Skilled operations supervisor offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.
Skills
Issue and conflict resolution
Contract development and management
Staff development
Project management
Brand management
Banking and financial services background
Detail-oriented
Dependable and reliable
Organized
Strong communication skills
Proficient in MS Office
High-energy attitude
Invoice processing
Time management
Experience
Supervisor, 08/2018 to Current Fairfield Medical Center – Lancaster, OH,
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Executed new training initiative to improve skills and develop leaders from within.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Established and enforced clear goals to keep all employees on same level and working collaboratively.
Maintained high level of morale and team-work on production floor through frequent communication with 25 employees.
Increased productivity by 50% and reduced material waste 70% by consistently seeking efficiencies.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Developed positional rotation to support continuous improvement and operator development.
Enhanced group productivity 60% by developing and implementing new strategies.25
Team Lead, 03/2015 to 06/2018 North Country Academy – Holbrook, NY,
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Analyzed employee workloads to meet seasonal fluctuation needs.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Maintained open and professional team relationships to quickly identify and resolve issues.
Manager, 02/2014 to 03/2015 Amc Entertainment Inc. – Morristown, NJ,
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
Decreased costs by negotiating with vendors and suppliers for better prices.
Coordinated and launched grand openings for new stores.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Improved and assessed process functionality to eliminate downtime and boost productivity.
Coached new team members on job tasks and performance strategies.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Led employee performance reviews and discussed improvement strategies with each team member.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Gave input on how to improve training and employee productivity.
Maintained open and professional team relationships to quickly identify and resolve issues.
Boh Manager, 01/2010 to 01/2014 Iron Hill Brewery – Voorhees, NJ,
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Monitored multiple databases to keep track of all company inventory.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Effectively controlled the release of proprietary and confidential information for general client lists.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Education and Training
High School Diploma: , Expected in 05/1989 Furman High School - Sumter, SC, GPA:
: Business Technology, Expected in Columbus Georgia Technical College - Columbus Georgia, GPA:
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