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Supervisor Resume Example

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SUPERVISOR
Summary

Skilled operations supervisor offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Staff development
  • Project management
  • Brand management
  • Banking and financial services background
  • Detail-oriented
  • Dependable and reliable
  • Organized
  • Strong communication skills
  • Proficient in MS Office
  • High-energy attitude
  • Invoice processing
  • Time management
Experience
CEVA/NCR Logistics | Mt.juliet, TNSupervisor08/2018 - Current
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Maintained high level of morale and team-work on production floor through frequent communication with 25 employees.
  • Increased productivity by 50% and reduced material waste 70% by consistently seeking efficiencies.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Developed positional rotation to support continuous improvement and operator development.
  • Enhanced group productivity 60% by developing and implementing new strategies.25
Technicolor | Lavergne, TNTeam Lead03/2015 - 06/2018
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
Twice Daily | Nashville, TNManager02/2014 - 03/2015
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Coordinated and launched grand openings for new stores.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Coached new team members on job tasks and performance strategies.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Gave input on how to improve training and employee productivity.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
Clarion Hotel | Murfreesboro, TNBoh Manager01/2010 - 01/2014
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • Monitored multiple databases to keep track of all company inventory.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Education and Training
Furman High School | Sumter, SCHigh School Diploma05/1989
Columbus Georgia Technical College | Columbus GeorgiaSome College (No Degree) in Business Technology
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Resume Overview

Companies Worked For:

  • CEVA/NCR Logistics
  • Technicolor
  • Twice Daily
  • Clarion Hotel

School Attended

  • Furman High School
  • Columbus Georgia Technical College

Job Titles Held:

  • Supervisor
  • Team Lead
  • Manager
  • Boh Manager

Degrees

  • High School Diploma
    Some College (No Degree) in Business Technology

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