Supervisor Resume Example SONNY's REAL PIT BBQ

SUPERVISOR

Professional Summary

Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Skills

Work History

Supervisor09/2011 to 09/2012
SONNY'S REAL PIT BBQ – JACKSONVILLE, FL

Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Correctly calculated inventory and ordered appropriate supplies.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Answered telephone calls and responded to inquiries.
Assigned patrons to tables suitable for their needs and according to rotation.
Assisted in maintaining preparation and service areas in a sanitary condition
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Trained kitchen staff on proper use of equipment, food handling, and portion sizing.

Administrative Assistant06/2007 to 08/2007
RING POWER CORPORATION – ST. AUGUSTINE, FL

Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Compiled company information and related material and distributed it to candidates.
Screened all visitors and directed them to the correct employee or office.

Manager02/2010 to 08/2011
HUNT CLUB SUBS N GRILL – JACKSONVILLE, FL

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Promoted the business through participation in and sponsorship of community events.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Sales Associate08/2010 to 02/2011
Forever 21 – Jacksonville, FL

Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Sales Associate10/2012 to 06/2013
MCX Cherry Point – Cherry Point, NC

Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Greeted customers and ascertained customers' needs.
Maintained records related to sales.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.

Education

High School Diploma: 2010UNIVERSITY CHRISTIAN - Jacksonville, FL

Skills

Cash Handling, Customer Service, Data Entry, Directing, Faxing, Filing, Inventory, Payroll, Retail, Sales, Scheduling, Supervisory Skills, Phone

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees