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Supervisor Resume Example

Resume Score: 90%

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SUPERVISOR
Professional Summary
Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Skills
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Extremely organized
  • Team leadership
  • Data management
  • Inventory control and record keeping
  • Staff scheduling
  • Strong work ethic
  • Passion for customer satisfaction
  • Accomplished in large event catering
  • On time and reliable
  • Aloha POS system
  • Upselling
  • Cash register operations
  • Opening and closing procedures
Work History
Supervisor09/2011 to 09/2012
SONNY'S REAL PIT BBQ – JACKSONVILLE, FL

  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Administrative Assistant06/2007 to 08/2007
RING POWER CORPORATION – ST. AUGUSTINE, FL
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Compiled company information and related material and distributed it to candidates.
  • Screened all visitors and directed them to the correct employee or office.
Manager02/2010 to 08/2011
HUNT CLUB SUBS N GRILL – JACKSONVILLE, FL

  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Promoted the business through participation in and sponsorship of community events.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Sales Associate08/2010 to 02/2011
Forever 21 – Jacksonville, FL
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Sales Associate10/2012 to 06/2013
MCX Cherry Point – Cherry Point, NC
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
Education
High School Diploma: 2010UNIVERSITY CHRISTIAN - Jacksonville, FL
Skills
Cash Handling, Customer Service, Data Entry, Directing, Faxing, Filing, Inventory, Payroll, Retail, Sales, Scheduling, Supervisory Skills, Phone
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • SONNY'S REAL PIT BBQ
  • RING POWER CORPORATION
  • HUNT CLUB SUBS N GRILL
  • Forever 21
  • MCX Cherry Point

School Attended

  • UNIVERSITY CHRISTIAN

Job Titles Held:

  • Supervisor
  • Administrative Assistant
  • Manager
  • Sales Associate

Degrees

  • High School Diploma : 2010

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