supervisor resume example with 9+ years of experience
Goal-driven Assistant Store Manager with 5+ years of management experience with a record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in controlling inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent with skill and fortitude to thrive in dynamic, customer-centric work settings. Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees. Dedicated and hardworking, able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable in aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking a career-oriented position. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.
- POS systems operations
- Billing Sales strategies Stock
- Management Records
- Maintenance Customer
- Relations Issue resolution
- Merchandising Creating store
- Processes Store growth
- Planning Creating marketing
- Plans Customer outreach
- Driving business growth
- Leadership development
- Inventory control
- Reliable and dependable
- Dedicated team player
- Typing speed 40 WPM
- Flexible schedule
- Time management Strong
- Communication skills
- Cheerful and energetic
- Cash handling accuracy
- Organized Team leadership
- Approachable
- Detail-oriented
- Employee training
- Positive outlook
- Loss prevention
- Display design
- Streamline, Delivery, Managing, Quality
- Agile, Dependable, Marketing, Reporting
- Assistant manager, Detail-oriented, Market, Sales
- Billing, Driving, Merchandising, Strategy
- Budget, Financial, Outlook, Team player
- Cash handling, Funds, Works, Time management
- Cash, Inventory control, Negotiating, Employee training
- Management, Inventory management, Payroll, 40 WPM
- Cash register, Inventory, Policies, Typing speed
- Closing, Layout, POS, Vision
- Communication skills, Team leadership, Pricing
- Cost control, Leadership development, Processes
- Customer satisfaction, Loss prevention, Promotion
Renton, WA, 09/2020 - Current
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
Bel Air, KY, 04/2019 - 08/2019
- Coordinated and enhanced delivery of various vendors such as Coca-Cola, Pepsi, Budlight, Frito Lay, etc.
- In a timely manner and efficiently.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Partnered with Store Manager and District Manager to develop and implement merchandising plans to guarantee profitability on a weekly basis.
- Encouraged professional growth and talent development in associates to increase performance in all areas.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assessed, optimized and elevated operations to target current and expected demands.
- Assisted in overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Trained two employees in inventory practices, POS systems and product knowledge, contributing to increase in customer satisfaction ratings.
- Led teams in planning, implementation and execution of merchandising and operating initiatives.
- Performed daily activities in a timely manner, including managing housekeeping and inventory needs of the store.
- Implemented merchandising plans to drive profitability, collaborating with the visual merchandising team to develop strategy.
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of the store.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Minimized waste through expense tracking and effective cost control strategies.
- Built proactive and productive relationships with District Manager and business agents.
- Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
- Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
- Ensured proper organization of the store, responded to customer complaints and answered questions quickly.
Madison, WI, 05/2014 - 11/2018
- Processed shipments and maintained stock shelf organization Updated store pricing, signage and merchandising based on current promotions Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels Assessed, optimized and elevated operations to target current and expected demands Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility Hired, trained and managed team of 5 associates, including evaluating performance and enforcing disciplinary actions Oversaw inventory management to minimize waste Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll Maintained adequate temperature and humidity in stockrooms Partnered with owners to develop and implement merchandising plans to guarantee profitability on weekly basis.
- Supported owner in managing daily store functions.
- Assumed positions of associate and assistant manager before promotion to store manager Oversaw inventory tracking, management and physical inventory counts Maintained daily record of all transactions Trained three employees in inventory practices, POS systems and product knowledge Decreased costs by negotiating with vendors and suppliers for better prices Managed store appearance, including merchandising and displays, signage, decorations and cleaning Wrote order supply requests to replenish merchandise and submitted to owner for sign-off Greeted and assisted all customers daily in high-traffic retailer Built loyal customer base by delivering excellent service and stocking in-demand products.
- Worked closely with owners and vendors to formulate and build store brand and strategy.
- Created attractive store displays to generate customer interest and boost sales.
- Kept accounts current and funds deposited to keep on-site cash low.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Coordinated sales reports, reconciled accounts and made bank deposits Oversaw daily cash register operations and cash management and kept errors at a minimum rate by implementing void receipt system.
- Coached and empowered employees by creating and sharing motivational vision plans.
Greenville, SC, 05/2010 - 11/2014
- Part time store clerk working register and stocking shelves accordingly.
- Working closely with fellow works to clear incoming stock as well as helping clean and train new employees.
- Close and open shift when promoted to.
- Report organization for owner/manager.
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Resume Overview
School Attended
- Elizabeth Ann Johnson
- Baker College
Job Titles Held:
- Supervisor
- Assistant Store Manager
- Store Manager
- Store Clerk
Degrees
- High School Diploma
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