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supervisor resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Education and Training
Master of Science: Law And Policy , Expected in 05/2022
-
Nova Southeastern University - Davie, FL
GPA:
Status -

Course-Work in:

• Employment Law

• Healthcare Law

• Business/Business Law

• Regulating Workplace Safety

• Compliance

• Information Security

• Dispute Resolution

• Federal Privacy Law

• Graduated cum laude

Bachelor of Arts: Political Science And Legal Studies , Expected in 05/2020
-
University of Maine - Orono, ME,
GPA:
Status -

Course work in:
• Crime and Criminal Justice
• Introduction to American Law
• Law and Society
• American Civil Liberties

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Fiscal Specialist successful at evaluating and distilling complex financial data. Excels at cultivating and maintaining strong client relationships. Stays current on developments across multiple industries to best serve clients with fresh, accurate and relevant information and mitigate potential impacts.

Previous Human Resources Assistant who performed variety of clerical and technical support services for HR department. Supported pre-employment, staffing and on-boarding processes and troubleshot issues to meet company needs. Exhibited high level of discretion to handle sensitive and confidential information.

Experience
Fiscal Specialist/Manager, 10/2022 - Current
Clubcorp Club Operations, Inc. Los Angeles, CA,
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Submitted fiscal reports outlining financial expenditures and budget issues.
  • Developed annual budget and compared actual expenses against projected budget.
  • Oversaw month-end and year-end closing process, prepared financial statements and managed advanced reconciliations.
  • Managed day-to-day finance operations by working closely with accounting, accounts payable, accounts receivable and payroll staff to provide direction.
  • Prepared and presented operational reports to senior management and executive teams.
  • Advised executives on contracts with significant financial implications.
  • Received, processed and approved legal invoices for 5 different counties.
  • Provided timely actuals, forecast and budget data for IT and corporate management.
Human Resources Assistant, 12/2021 - 10/2022
Lululemon Athletica Inc Dedham, MA,
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Created and managed more than 159 confidential personnel records.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Conducted candidate interviews to gain additional insight into professional background and skill set.
Supervisor, 07/2020 - 11/2021
John Deere Chicago, IL,
  • Resolved guest issues quickly to maintain loyal customer base and positive reputation in community.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Assigned work tasks and activities, prepared schedules and managed staffing.
  • Upheld operating procedures and safety standards to maximize guest satisfaction.
  • Facilitated daily team meetings to discuss promotions, issues, service standards and team collaboration.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Coached and developed team members to support employee growth and development.
Supervisor, 04/2018 - 08/2019
Hilton Worldwide Oakland, CA,
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Performed scheduled and surprise inspections of work sites in order to gauge technician skill and performance in field.
  • Executed new training initiative to improve skills and develop leaders from within.
Waitress, 04/2014 - 08/2019
Omni Hotels Austin, TX,
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Designed custom private function and banquet packages to accommodate groups of up to 220, including business dinners, sales presentations, club meetings, weddings and charity events.
Skills
  • Compliance standards
  • Knowledge/use in SAP, OnBase, and Eden
  • Knowledge in Microsoft 366
  • Data analysis and reporting
  • Detail-oriented
  • Strong communication skills
  • Excellent multi-tasker
  • Outstanding customer service
  • Effective team player

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Resume Overview

School Attended

  • Nova Southeastern University
  • University of Maine

Job Titles Held:

  • Fiscal Specialist/Manager
  • Human Resources Assistant
  • Supervisor
  • Supervisor
  • Waitress

Degrees

  • Master of Science
  • Bachelor of Arts

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