Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Seasoned Supervisor familiar with daily operations and best practices. Leads and motivates workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity. Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Driven supervisor bringing 10 years of overall experience directing high-producing teams while developing employee loyalty. Organized professional experienced in streamlining production processes. Areas of expertise include troubleshooting, preventive maintenance and waste elimination.

  • Goal-oriented
  • Process improvement
  • Leadership
  • Processes and procedures
  • Issue and conflict resolution
  • Mentoring and coaching
  • Team building
  • Supervision
  • Problem resolution
  • Team management
  • First Aid/CPR
  • Inventory management
  • Relationship development
  • Operational improvement
10/2007 to Current Supervisor Johns Hopkins Bayview Medical Center | Baltimore, MD,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Enhanced group productivity 100% by developing and implementing new strategies.
  • Coached and mentored 21 staff members through constructive feedback to develop long-term career goals.
  • Provided ongoing training to address staff needs.
  • Developed position rotation to support continuous improvement and operator development.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Conducted evaluations and reviews for 21 employees.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
03/2006 to 10/2007 Puchasing Associate and Shipping Clerk National Lift Gate | City, STATE,
  • Liaised with vendor representatives to rectify damages and shortages.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Obtained required documentation to move cargo onward.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Checked customer orders, labeling and documentation prior to shipment to avoid deClaires.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Organized storage areas to maximize movement efficiency and minimize labor.
02/1999 to 01/2006 Production Leadman Bear Trailer Manufacturing Inc. | City, STATE,
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Established and adjusted work procedures to meet production schedules.
  • Supervised, trained and evaluated over 12 employees in the boat trailer industry.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Education and Training
Expected in 05/1984 High School Diploma | Western Hills University High School, Cincinnati, OH GPA:

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  • Western Hills University High School

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  • Puchasing Associate and Shipping Clerk
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  • High School Diploma

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