Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Excellent sense of direction
  • GPS and map navigation
  • Policy implementation
  • Payment reconciliation
  • Advisory
  • Planning and organization
  • Appointment scheduling
  • Product knowledge
  • Customer needs assessment
  • Client service
  • Incident reporting
  • Safety protocols
Supervisor, 03/2021 - Current
Key Tronic Corporation Corinth, MS,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Conducted employee evaluations and reviews.
  • Developed position rotation to support continuous improvement and operator development.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
Team Leader/Supervisor, 07/1998 - 03/2021
Eatstreet State Center, IA,

Assembly Technician

  • Inspected production equipment, troubleshoot problems and completed minor repairs to maintain functionality.
  • Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality Automotive products fully compliant with established tolerances.
  • Completed multiple jobs for Axle product assembly lines efficiently and safely.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Packaged 400 + completed products per day and efficiently prepared shipments.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Cleaned all parts of equipment as per established cleaning procedures.
  • Assembled complex Axle components using Pneumatic and Hydraulic equipment after careful review of all project specifications and directions.
  • Completed quality build for Axle product assembly lines efficiently and safely.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.


  • Prevented distortion of parts by monitoring fitting, burning and welding processes.
  • Set up equipment and welded parts according to welding chart specifications and type.
  • Adjusted gas flow and pressure to create and maintain desired flames.
  • Maximized shop organization and equipment lifespan by maintaining equipment. Handling of equipment and materials.
  • Inspected and repaired components to implement corrective action.
  • Set up and operated welding equipment to complete all welding projects on-time.
  • Maximized shop organization and equipment lifespan by maintaining equipment.handling of equipment and materials.
  • Sustained safety protocols and ensured proper, cost-effective and accurate handling of equipment and materials.
  • Cleaned and degreased weld joints and workpieces efficiently.
  • Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
  • Scraped off excess spatter and other materials using portable grinders and arc-cutting equipment.
  • Inspected chains, hammers and other tools for damage or wear to prevent injuries and accidents.
  • Obtained desired configurations by clamping and tack-welding components.
  • Removed loose materials and thick scale, slag or rust to prepare material surfaces for welding.
  • Improved project completion time by multitasking on heavy equipment such as forklifts.
  • Laid out, fitted and fabricated metal components.
  • Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
  • Maximized shop organization and equipment length by efficiently cleaning floor and machinery.
  • Prepared broken parts for welding by properly grooving and scarfing surfaces.

Quality Control Inspector

  • Developed and implemented best practices for defect prevention and continuous improvement.
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Used calipers and other various gauges to conduct physical and visual inspections.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Escalated continuous nonconformity issues to Quality Manager for remediation assistance.
  • Reviewed drawings and blueprints to determine appropriate level of inspection required.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.

Forklift Driver

  • Inspected lifts before usage to prevent damage to Axle components being lifted.
  • Secured loads to prevent shifting or damage to items.
  • Maintained current forklift training and certification as required by company policies.
  • Loaded items in optimal manner to maximize work efficiency.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Removed incoming items from trucks and rail cars and transported materials to staging area.
  • Documented weight and destination production data in detailed daily logs for management review.
  • Operated with zero safety violations and consistently met deadlines for loading trailers.
  • Transported materials to and from warehouses, production lines and packaging lines.
  • Interpreted receiving sheets, computer printouts and both written and verbal instructions.
  • Demonstrated knowledge of industry best practices and company protocols.
  • Conducted monthly inventories of materials on work floor.
  • Checked all packed cartons for correct shipping labels to promote efficient delivery.
  • Filled out inspection logs at beginning of each shift.
  • Scanned materials into and out of inventory using barcode tags.
  • Monitored production deadlines and inventory allocation.
  • Pulled and prepared product for shipment to ensure exact quantity and type of product is loaded.
  • Stored and retrieved materials according to first-in/first-out principle.
  • Received and assembled new equipment according to manufacturer instructions.
  • Ensured all loads were secured on pallets.
  • Tagged unmarked merchandise with item number.
  • Rotated stock and cleared sales floor of debris.
  • Packed merchandise into boxes and containers to prepare for safe shipment.
  • Completed all tally sheets, slot changes, shuttle transfers and other paperwork in timely manner.
  • Collaborated in team environment to maintain high levels of productivity.
  • Cleaned and stored all equipment at end of each shift.
  • Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Organized warehouse inventory in effective and efficient manner.
  • Kept forklifts functional by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Recorded count and condition of all cargo received.
  • Monitored counts, weights and measures to verify accuracy.
  • Picked up trash, swept floor and wiped down equipment at the end of each shift.
  • Transported material to correct locations and documented inventory changes.
  • Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Documented movements using computer tracking systems.
  • Accurately received, stored and shipped products safely and efficiently.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Recorded receipt of materials on drivers' paperwork.
  • Operated equipment with focus on safety and efficiency.
  • Conducted inventory transactions using scanner gun.
  • Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
  • Replenished pick slots with outgoing stock items according to next day's work orders.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Reviewed equipment for defects and performed repairs or maintenance tasks.

JLG and Scissor Lift Operator

  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
  • Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
  • Completed jobs operating JLG, and Scissor Lift equipment on regular basis with advanced skill.
  • Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
  • Followed the company's strict safety protocols for machinery operation.
  • Followed company policies by performing pre-shift and post-shift equipment inspections and completing all reports accurately.
  • Employed best heavy equipment operation safety practices with minimal complaints or incidents.
  • Removed tools and machinery from job site and secured location at end of shift.

Team Leader

  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Trained new employees through out the entire line to support team efficiency.
  • Optimized staffing levels with strategic scheduling and task delegation.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
  • Promoted product quality by closely inspecting items and working with team members to correct deficiencies.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Delegated daily tasks to team members to optimize team productivity.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Interviewed, hired and trained new quality customer service representatives.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.

Lean/Process Improving/ Dana Operator System

  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Improved processes by identifying slow-downs and collaborating with team members to resolve.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Evaluate/train new temporary employees so they have a basic understanding of what is to be expected of them when they are introduced to the shop floor.
  • Trained employees on daily tasks and coached to improve performance.
  • Enforced procedures and policies for safety and quality services.
  • Conducted employee performance evaluations to offer feedback.
  • Collaborated with human resources and leadership team regarding employee disciplinary action.
  • Conducted employee evaluations and reviews.
Food Delivery Driver, 08/2018 - Current
G.Z.Q.S.O. Warren, MI,
  • 98% costumer satisfaction rating.
  • 99% on time delivery rating.
  • 100% accuracy on orders delivered.
  • 100% Restaurant satisfaction rating.
  • I take it upon myself to send each of my costumers a personalized thank you message after I complete my delivery.
  • While working for Uber 0 at fault accidents, as well as 0 traffic citations.
Package Handler, 11/2009 - 11/2010
FedEx City, STATE,
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Ensured packages were sealed properly.
  • Used scanners to track parcel information such as condition or receipt.
  • Palletized boxes for easy movement and shipment.
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
Education and Training
High School Diploma: , Expected in 05/1997
Simon Kenton High School - Independence, KY

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  • Team Leader/Supervisor
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  • High School Diploma

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