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Supervisor Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Education and Training
UNIVERSITY oF NORTH GEORGIA , Expected in 2017 : Nursing - GPA :
GEORGIA PERIMETER COLLEGE Alpharetta, GA Expected in 2015 : Nursing - GPA :
DARTON STATE COLLEGE Albany, GA Expected in 2014 HIGH SCHOOL DIPLOMA : - GPA :
WEST FORSYTH HIGH SCHOOL Cumming, GA Expected in : - GPA :
Jessica
Claire
Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Energetic Team Leader successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Influence & Negotiation — Highly Proficient
  • September 2018
  • Measures a candidate's ability to effectively use influence and negotiation techniques to engage with
  • And persuade customers.
  • Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Processes and procedures
  • Goal-oriented
  • Brand management
  • Key accounts and territory management
  • Systems and automation applications
  • Contract development and management
  • Microsoft Office
  • Active listening
  • Critical thinking
  • Relationship building
  • Team building
  • Customer service
  • Multitasking
  • Decision-making
  • Basic math
Experience
Kone Inc. - SUPERVISOR
Detroit, MI, 08/2019 - 01/2020
  • KEYHOLDER, CASHIER, MAIN WRITER, HELPED DESIGN SHOP, CUSTOMER SERVICE.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Met with each associate to establish realistic monthly sales goals.
Kone Inc. - SUPERVISOR
New York City, NY, 12/2014 - 05/2019
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Methodist Home For Children - Lead Teacher
Butner, NC, 12/2013 - 05/2014
  • TEACHER FOR YOUNGER ONES, PARENT TEACHER COMMUNICATION, ABLE TO ACCOMPLISH MANY TASKS AT A TIME, FOLLOW STRICT LESSON PLANS AND SCHEDULES, DAILY CLEANING.
  • Enforced rules to teach good manners and maintain safe environment.
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Read aloud and played alphabet games to encourage early literacy.
  • Implemented warning and timeout strategies to encourage good behavior.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Tidied up, washed hands and assisted children in bathroom.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Identified symptoms of emotional and developmental issues and alerted parents or guardians.
  • Improved behavior by employing positive management strategies.
  • Recorded behavior, food and medication dispensing information.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.

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Resume Overview

School Attended
  • UNIVERSITY oF NORTH GEORGIA
  • GEORGIA PERIMETER COLLEGE
  • DARTON STATE COLLEGE
  • WEST FORSYTH HIGH SCHOOL
Job Titles Held:
  • SUPERVISOR
  • SUPERVISOR
  • Lead Teacher
Degrees
  • HIGH SCHOOL DIPLOMA