LiveCareer-Resume

supervisor resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Skills
  • Goal-oriented
  • Processes and procedures
  • Experience in leadership
  • Improvement plan knowledge
  • Team management
  • Content management expertise
  • Supervision & leadership
  • Good work ethic
  • Reliable & trustworthy
  • Problem resolution
  • Training & development
Experience
Supervisor, 04/2022 - Current
Collins Aerospace Lenexa, KS,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached staff members to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.
  • Hired team members and trained in collaborative team environment.
  • Maintained safe work and collaboration spaces for night employees.
  • Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.
Supervisor of Operations, 03/2017 - Current
Frederick County Public Schools Frederick, MD,
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Presented performance and productivity reports to supervisors.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Responded to information requests from superiors, providing specific documentation.
  • Collaborated with team leaders on quality audits.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Tracked and replenished inventory to maintain par levels.
Sales Associate, 02/2014 - Current
Tire Discounters Fishersville, VA,
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
Team Lead, 02/2017 - 03/2018
Bertelsmann Morrisville, NC,
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Documented production levels and materials used to keep management informed.
  • Collaborated with management team to implement new work procedures or policies.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education and Training
High School Diploma: , Expected in 05/2010
-
Temescal Canyon High School - Lake Elsinore, CA
GPA:
Status -

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Resume Overview

School Attended

  • Temescal Canyon High School

Job Titles Held:

  • Supervisor
  • Supervisor of Operations
  • Sales Associate
  • Team Lead

Degrees

  • High School Diploma

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