Lean Six Sigma * Training* Project Facilitation Management - Continuous Improvement - Entrepreneur - Training - Adjunct Professor Over twenty eight years of experience in engineering, quality, program management, employee development and continuous improvement within the health services and manufacturing industry.
Successfully demonstrated skills and ability to consume large amount of information and implement in the real world; communicate complex information ideas and design them in interesting ways to influence people's behaviors; analyze systems to identify opportunities and improvements.
Holistic thinker through reflective, creative, big-picture, intuitive, and unexpected perspectives on situations.
Passionate educator who can ignite sparks in individuals to develop, believe in themselves, and share their talents for the good of their organizations.
Strategic planning and team-building expertise.
Develops creative tools used to increase performance.
Manage day-to-day operations and personnel, preparing complex reports for management in a variety of settings.
Coaching and mentoring leadership skills at all levels.
Creating innovative, diverse learning approaches to reach all learning styles Flexible and versatile.
Poised and confident, while demonstrating ability to manage change and transcend cultural differences.
Thrives in dead-line driven environments.
Dynamic interpersonal and communication skills.
Demonstrates ability to effectively enhance departmental relationships.
Self-starter and goal-oriented.
Driver of results.
Key Skills/Company sponsored trainings Project Management Customer Service Team Building Adjunct Professor Scheduling Business Coach and Mentor General Office Skills CCL 360 Certified Assessor Community Outreach Adult Learning Theory 4MAT Lean Process Improvement Methodologies NC State Six Sigma Black Belt Experience Laboratory Corporation of America February 2010-present Billing Operations- Lean Administrator/Trainer Perform and conduct Lean Events Implemented a Green Belt and Black belt project totaling an annual saving of over $150,000 Wrote numerous Lean Training programs including one for which I received the 2011 Laboratorian of the Year award Drive Coach and Lean Six Sigma Project Mentor for past three years Dual role with The Learning Center, developing and conducting Leadership, behavior, communication and Soft Skill trainings Certified as a Center for Creative Leadership 360 Assessor.
Traditional supervisory responsibilities: Time card management, production reporting, coaching, mentoring, and reviews Interviewing and hiring recommendations for 6 open positions in less than 83 days Successfully implemented a 40% improvement in the production standard rate for the department Successfully moved a department from downtown Burlington to Graham with less than five hours of total production downtime Handled a termination within three days of initial hiring.
09/2010 to Current
Adjunct ProfessorCompany Name
Responsible for instruction of the ACC Lean Six Sigma Yellow belt program, writing the materials used in 2011 Responsible for instruction of the NC State Lean Six Sigma Green belt program Responsible for instruction of the ACC Lean Six Sigma Yellow belt program for high school students Developing a ACC Lean Six Sigma White Belt program to be marketed in spring 2015 Developed Leadership, Change Management, Creative & Critical Thinking, & Problem Solving training for local industry.
04/2004 to 05/2009
Quality ManagerCompany Name
Responsible for guiding the plant Quality Program and interface with customers/suppliers Developed plant safety program and training reducing safety incidents by 43% Implemented business wide metrics program which yielded over 40% improvement in all KPIs the first year Lead and participated in Lean events within the company and with key customers increasing efficiencies by 52% Position had to influence without direct authority.
01/1998 to 01/2003
Quality ManagerCompany Name
Lead Effort for this plant to be the first plant in NC to achieve ISO900-2000 certification under the new standard Break out session speaker at the 2002 NC State Conference for Excellence Transferred responsibility for quality from 25 inspectors to those doing the work keeping three for technical support Developed feedback loops to improve plant scrap from 2.21% COP to 1.5% & customer complaint rate to 6/year from 7/month Thirty direct reports which was reduced to three through redirection of the department Various Other Engineering and Management Positions - Details available upon request, key accomplishments listed below Managed staff of three quality professionals for Accucote Managed staff of thirty two quality professionals, metrologists, and auditors for Eaton Corporation Key implementation team member for Eaton Corporation QS/ISO Certification Patent Application for work on an Ink Laydown Video program for Gillette Papermate Key team member on Marketing Product Development group which successfully brought the PaperMate LubriGlide refill , Comfort Grip Pens, the transparent pens line, and triangular ergonomic lines to market Key team member for product line transfer to Mexico for Gillette Green field project team member for plant capital project to build and move assembly operations to Mexico for Allied Automotive Allied Automotive Production Supervisor overseeing the transition for over 70 people in quality and production operations from Torrance, CA to Mexicali, Mexico to insure morale, quality, and production levels while transition was occurring.
Master of Science: Technology ManagementPepperdine University － City, StateTechnology Management
Bachelor of Science: Operation ManagementSUNY/Cornell University/Long Beach State UniversityOperation Management
Bachelor of Science: Metallurgical EngineeringMichigan Technological University － City, StateMetallurgical Engineering
Blessed Sacrament Church and School School Advisory Board Chairman and Member - Chairman Principal Search committee, 2001 -2008 Parish Board Member - 2002 -2004 Finance Council Member - Responsible for advising on a church budget of $1.2 million and school budget of $1.1, 2012 - Present Habitat for Humanity Fund Raising Board Member, 1996 -2000
Automotive, Change Management, coaching, CA, Critical Thinking, hiring, Ink, instruction, ISO, Leadership, market, materials, mentoring, 2000, plant safety, Problem Solving, Marketing Product, speaker, Quality, reporting, safety, Six Sigma, Supervisor, supervisory, technical support, Video
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SUNY/Cornell University/Long Beach State University
Michigan Technological University
Job Titles Held:
Master of Science : Technology Management Bachelor of Science : Operation Management Bachelor of Science : Metallurgical Engineering
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