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Supervisor Resume Example

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SUPERVISOR
Summary

Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.

Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity.

Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities.

Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Resourceful Supervisor with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven track record of motivating staff to work together to achieve targets. Trained in resolution of critical issues within time-sensitive environment.

Skills
  • Knowledgeable in [Technology]
  • Processes and procedures
  • Process improvement
  • Leadership
  • Goal-oriented
  • Data analysis and reporting
  • Issue and conflict resolution
  • Public speaking
  • Key accounts and territory management
  • Systems and automation applications
  • Contract development and management
  • Mentoring and coaching
  • Capital improvement planning
  • Security systems
  • Supervision
  • Administrative support
  • Customer service
Experience
Supervisor
City, StateCompany Name/Apr 2016 to Current
  • Directed and motivated team of [Number][Job title]s in [Type] setting.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Followed procedures outlined for placing students in approved, nonpublic facility placements.
  • Identified equipment malfunctions by using various troubleshooting methods, including [Technique] and [Technique].
  • Maintained high level of morale and team-work on production floor through frequent communication with [Number] employees.
  • Coached and mentored [Number] staff members by offering constructive feedback and asking about long-term career growth goals.
  • Trained newly hired employees on [Type] equipment and [Task] and created training manual for all [Job title]s to use as reference guide.
  • Assisted in development of individualized lesson plans, goals and criteria for students.
  • Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
  • Demonstrated knowledge of innovative and research-based methodologies used to instruct students with disabilities in virtual environment.
  • Represented school throughout state in meetings and trainings related to implementation of special education programs.
  • Supervised successful team of [Number][Job title]s by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Created and maintained appropriate contacts with district, intermediate units and state special education leaders in continued compliance of special education programs.
Sales Associate
City, StateCompany Name/Nov 2010 to Apr 2016
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Mixed and matched paints according to customer specifications.
Customer Service Cashier
City, StateCompany Name/Apr 2006 to Sep 2010
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Redeemed coupons and cross-sold products.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Greeted customers warmly and responded to requests for information.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed returned items in accordance with store policy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
Education and Training
High School DiplomaJefferson Adult Education DivisionMay 2000City
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Resume Overview

School Attended

  • Jefferson Adult Education Division

Job Titles Held:

  • Supervisor
  • Sales Associate
  • Customer Service Cashier

Degrees

  • High School Diploma

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