Supervisor Resume Example Bareburger Group LLC

SUPERVISOR

Summary

I worked as a supervisor for a year with my most recent job after starting as a Bartender/Server 2 years prior. I have learn an amazing amount of Customer service skills in my 6 years of Working in Retail/ Food & drink field. Ensured quality of condiments served. Ensure that customer queries/complaints are satisfactorily resolved or escalated as required. Support the Team Lead in contributing to the achievement of General Accounting and Control performance and quality standards as defined in the relevant service level agreements. High-energy bringing leadership skills and knowledge developed over years. Proficient in conducting inspections, monitoring machinery and promoting efficient production. Clear communicator with decisive and well-organized nature. Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Motivated focused on streamlining service procedures and maximizing team efficiency. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates effective judgment in balancing customer, employee and company objectives. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Customer service
Cashier Professional
Stocker Professional
Supervisor
Cash handler Professional
Goal setting Professional
Customer Service Professional
Cashier
Coach
Customer Service

Fast
Goal setting
Policies
Servers
Supervisor
Relationship development
Team building
Goal-oriented
Public speaking
Sales tactics

Experience

01/2003 to 09/2017

SupervisorBareburger Group LLC － Dupont, Dc

Trained new employees.
Trained new employees various stations throughout the store and developed a more efficient method for cooks and servers to communicate.
Coach and counsel employees to ensure that each work process is carried out according to company policies.
Consistently offered professional, friendly and engaging service.
Effective communication between management and employees.
Maintained compliance with company policies, objectives and communication goals.
Established and enforced clear goals to keep all employees on same level and working collaboratively.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Collaborated with program administrators in preparation of budget
Development of program policy goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Conducted training needs assessments and provided ongoing training for staff.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Built and maintained effective working relationships with peers and upper management.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

01/2016 to 06/2017

ServerP.F. Changs － Chevy Chase, MD

Able to work well under stress.
Demonstrated ability to serve in a fine dining environment as well as a casual, loud environment.
Serve food and drinks to guests applying knowledge of appropriate menu and diet order.
Trained new employees.

04/2015 to 12/2015

FreightMichaels Companies Inc. － Waldof, MD

Responsible for returns and defective products.
Handled cash and card transactions.
Set up store displays.
Ability to work in a fast-paced environment and under pressure.
Assist customers by providing information and resolving any problems.
Bagging, boxing or wrapping packages.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.Freight Stocker Merchandiser.

Stock Room AssociateAldos － Pentagon City, VA

Read and adhered to supervisor instructions and printed pull sheets.
Replenished inventory with focus on addressing customer needs.
Performed daily inventory cycle counts and assisted with full audits.
Palletized products for shipping or transfer to sales floor.
Communicated effectively with members of public in often crowded and noisy environments.
Verified product numbers with scanners and manual tracking.
Used accurate and efficient storage procedures to shelve new merchandise and returned items.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Demonstrated great teamwork skills with staff members involved in production and transport.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Education and Training

2012

high school diplomaGwynn Park High School

Resume Overview

Companies Worked For:

Bareburger Group LLC
P.F. Changs
Michaels Companies Inc.
Aldos

School Attended

Gwynn Park High School

Job Titles Held:

Supervisor
Server
Freight
Stock Room Associate

Degrees

high school diploma

Supervisor Resume Example

Resume Score: 80%

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