Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking sever with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Also a seasoned medical records specialist with strong communication, organizational and time management abilities. Motivated and collaborative with exceptional analytical thinking and problem solving abilities.

  • Buffet setup and takedown
  • Dining customer service
  • Food inspection
  • High-volume dining
  • Menu memorization
  • Table Bussing
  • Point of Sale (POS) system operations
  • Check payment processing
  • Quality control
  • Dining crew workflow optimization
  • Positive interactions
  • Community advocate
  • Records audits
  • Medical auditing
  • Database management
  • Work well independently
  • Data entry
  • Medical recordkeeping
  • Communication
  • Organization
  • Safety Consciousness
  • Strong Customer service
  • Problem-Solving
  • Attention to detail
Supervisor, 09/2019 to Current
Michaels StoresHiram, GA,

My duties/ accomplishments were to:

  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations
  • Greeted customers, answered questions and recommended specials, and desserts to increase profits.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening duties to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Related Skills that applied:

  • Strong communication skills
  • Customer service
  • Problem-solving skills
  • Organization
  • Daily specials memorization
  • Safety Consciousness
  • Attention to Detail
Sandwich Artist, 03/2019 to 07/2019
Gpm InvestmentsCape Charles, VA,

My duties/ accomplishments:

  • Completed efficient store opening and closing procedures each day.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Organized food preparation stations and replenished supplies regularly.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Verified orders and bagged items for easy transport.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Restocked kitchen supplies by rotating food according to dates.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Communicated with customer to provide menu offering details and assist with decision-making.

Related skills that I applied:

  • Customer Service
  • Strong communication skills
  • Teamwork
  • Organization
  • Safety Consciousness
  • Attention to Detail
Medical Records Specialist, 09/2017 to 07/2018
Genex ServicesEast Syracuse, NY,

My duties/ accomplishments:

  • Conceptualized and implemented new and more efficient filing system.
  • Pulled patient records and transferred information to appropriate parties.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Observed confidentiality and safeguarded all patient-related information.
  • Purged outdated files.
  • Conceptualized and implemented new and more efficient filing system.
  • Set up patient charts and documented information in various company software.
  • Transportation of Patient charts
  • Verified record copies before handing each over to check for and remove unnecessary details.

Related skills that I applied

  • Typing
  • Organization
  • Managed [Software] use.
  • Communication skills
Yard Worker, 06/2016 to 09/2016
Pacific Coast Building Products, Inc.Fresno, CA,

My duties/ accomplishments:

  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
  • Applied weed control chemicals to protect customer lawns.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns
  • Removed and properly disposed of debris to maintain worksite safety.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.

Related skills that I applied:

  • Problem-solving
  • Managing time
  • Self motivation
  • Communication
  • Safety Precautions
Education and Training
High School Diploma: , Expected in 07/2019
North Valleys High School - Reno, NV

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School Attended

  • North Valleys High School

Job Titles Held:

  • Supervisor
  • Sandwich Artist
  • Medical Records Specialist
  • Yard Worker


  • High School Diploma

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