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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Currently holding a Top Secret Clearance. Expert in training personnel in processing all in and outgoing personnel (civilian and military) within the Headquarters. Expert in drafting and processing Evaluation Reports, personnel actions, leave request forms, and pay inquiries. Updated weekly and monthly personnel statistics. Prepared reports on staffing levels and status of personnel. Supervised activities including maintaining personnel actions and requesting orders. Processed classification/reclassification actions in a timely manner.
Highlights
  • Experience working with Excel, Word, and Outlook.
  • Experience working with NIPR and SIPR network.
            
Accomplishments
Recieved a Joint Service Acheivement Medal for raising the statistics of the on time evaluation reports processed.
 
Recieved an Battalion Commanders coin for an outstanding job in organizing and setting up a meeting outside the city for the organization as well as others.
 
Experience
Supervisor, 03/2015 - 10/2015
Oakland Ice Center Oakland, CA, Supervised activities including maintaining personnel records and processing personnel actions. Submitted timely reports to Manager in a timely manner. Prepared reports on staffing levels and status of personnel; evaluated personnel qualifications for special assignments. Prepared and processed requests for transfer or reassignment. Maintained personnel records. Processed personnel in separation and retirement. Oversaw the process of the recommendations for awards and decorations. Monitored the process of all Line of Duty investigations. Typed correspondence and forms in draft and final copy. Monitored multiple databases to keep track of all company personnel and pay.
Section Leader, 10/2014 - Current
Emerson Hospital Acton, MA, Prepares correspondence and financial documents for analysis. Responsible in seeing that mission objectives are carried out and that each individual within the section understands their role along with carrying out duties to the best of their ability. Ensures all personnel are accounted for on a daily basis. Provides assistance to the Senior Advisor in managing over 68 personnel. Processing in and outgoing personnel within the company. Processes and oversees training and administration support for over 68 personnel. Submits comprehensive and timely reports to supervisors in a timely manner. Works under pressure, multi-tasked, and meets tight deadlines. Utilizes word processing, presentation, and spreadsheets. Conducts urinalysis once a month to all personnel within the Company. Maintains files by creating and updating personnel 6 sided folders. Creates and processes memorandums. Prepares and maintains personnel records. Drafts and processes recommendations for awards and decorations. Processing Line of Duty Investigations. Performed regular maintenance checks on all facility vehicles and administrative equipments.
Switchboard Operator (Volunteer), 02/2012 - 02/2014
Emerson Hospital Lexington, MA, Answered telephone calls which consisted of multiple lines and extensions, using professional telephone etiquette. Transferred and directed calls to the party the caller requests or determine where the caller should be directed, based off the purpose of the call. Handled mail by signing for incoming packages and distributing mail to the correct section or personnel. Assisted 3 Administrative Officers in stapling medical documents together as well as organizing and preparing all documents for mailing. Mailed surveys and medical documents out to patients. Trained a newly employee on handling in and outgoing calls as well as mail. Created an excel spreadsheet that provided all telephone numbers and extensions to each department and each individual within the facility. Organized, arranged and paired the entire key control in the facilities key box; consisted of over 200 keys. Volunteered additional hours in lieu of traditional full time employees.
Section Leader, 08/2010 - 10/2010
Common Spirit Nicholasville, KY, Ensured that team member responsibilities were defined and understood. Processed personnel action, leave requests, and pay inquiries. Established and maintained effective communication system. Submitted reports to supervisor in a timely manner. Maintained filing system. Represented the section at company meetings. Handled telephone inquiries.
Coordinator, 06/2006 - 07/2010
Caci International Inc. Langley, VA, Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel of all branches. Provided valuable information to the Section Executive Officer prior to all meetings. At times, sat in as the Executive Officer for the weekly meetings. Verified all documents were correctly classified. Improved processing time of Evaluation Reports by 50%. Created and maintained a filing system for both the military and civilian personnel. Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices.
Administrative Specialist, 2004 - 2006
Caci International Inc. Laredo, TX,

Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Started and completed a filing system for the Military Police Station. Handled incoming mail and messages. Ordered, handled and distributed office supplies. Organized weekly and monthly meetings. Organized Company Training by selecting a location, booking hotel rooms and conference rooms for all attendees.  

Administrative Specialist, 05/2002 - 05/2004
Leaffilter North, Llc Wixom, MI, Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel of all services. Provided valuable information to the Supervisor and Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Maintained a filing system. Handled incoming mail and messages. Processed evaluation reports as well as awards; increased the on time rate by 60%. Organized award ceremonies. Assisted the Commander in presenting awards.
Administrative Assistant, 2001 - 2002
116TH MI Group City, STATE,

Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Updated monthly and weekly slides for the Executive Officer meetings. Maintained a filing system. Handled out going and incoming mail and messages. Reviewed and processed evaluation reports. Drafted and processed award recommendations. Organized award ceremonies. Assisted the Supervisor in presenting the awards to the awardees. Updated personnel statistics on a daily basis.

 

Education
AA: Business, Expected in
-
University of Management and Technology - Fort Jackson, SC
GPA:
Present Pursuing an AA of Business, University of Management and Technology 2014 Management Course, Fort Jackson, SC
Military Experience
Specialist
01/2004 - 01/2006
Air Force ,
Coordinator, Bolling Air Force Base, DC Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Improved processing time of Evaluation Reports by 50%. Maintained files. 2004-2006 Administrative Specialist, Heidelberg, Germany Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Started and completed a filing system for the Military Police Station. Served as a receptionist; handled incoming mail and messages. 2002-2004 Administrative Specialist, 116TH MI Group, J1, Fort Gordon, GA Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Started and completed a filing system for the Military Police Station. Served as a receptionist; handled incoming mail and messages. 2001-2002 Administrative Assistant, 116TH MI Group, Fort Gordon, GA Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Started and completed a filing system for the Military Police Station. Served as a receptionist; handled incoming mail and messages. 2001-200 Administrative Assistant, Fort Jackson, SC Processed personnel action, leave requests, and pay inquiries. Submitted timely reports to supervisor in a timely manner. Worked alongside civilian and military personnel. Provided valuable information to the Executive Officer of the section prior to all meetings. Verified all documents were correctly classified. Started and completed a filing system for the Military Police Station. Served as a receptionist; handled incoming mail and messages.
Certifications
DoD
Affiliations
Switchboard Operator (Volunteer), Lakeland Regional Cancer Center, Lakeland, FL
Skills
Filing, Incoming Mail, Receptionist, Personnel Records, Basis, Maintenance, Training, Word, Correspondence, Staffing, Etiquette, Excel, Switchboard, Switchboard Operator, Telephone, Administrative Assistant, Dod, Drafting, Outlook, Statistics

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Resume Overview

School Attended

  • University of Management and Technology

Job Titles Held:

  • Supervisor
  • Section Leader
  • Switchboard Operator (Volunteer)
  • Section Leader
  • Coordinator
  • Administrative Specialist
  • Administrative Specialist
  • Administrative Assistant

Degrees

  • AA

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