Supervisor and dedicated team player with extensive knowledge of electronic maintenance and troubleshooting concepts. Successful at coordinating diverse projects, improving departmental processes and increasing revenue.
Complex problem solver
Strong decision maker
Fast Paced Coordinator
Supervisor05/2016 to CurrentFANUC America CorpPinebrook, NJ
-Collaborate with engineers and customers to discuss product failures and troubleshooting.
-Daily technical and human resource support of seven Field Service Engineers.
-Effectively manage resources, create service schedules and exceed departmental budget goals.
-Collection and interpretation of metric data to improve processes and address problems before they impact the team.
-Management of building & grounds.
Senior Field Service Engineer05/2015 to 05/2016FANUC America CorpPinebrook, NJ
-Regular assistant management of NJ office.
-All other duties of previous position.
Field Service Engineer12/2006 to 05/2015FANUC America CorpPinebrook, NJ
-Computer Numerical Control troubleshooting.
-Hardware/software troubleshooting involving component and module levels.
-Customer support via telephone and on-site services.
-Signal tracing for ladder logic and electrical circuits.
-Management of field office when needed.
-CO2 Industrial Laser repair and maintenance.
-Interpretation of electrical and mechanical drawings for troubleshooting.
Lead Field Electronics Technician04/2005 to 12/2006Rees Scientific CorpTrenton, NJ
-Environmental Monitoring Systems' validation, repair, and installation.
-Large scale hardware and wiring installations in buildings.
-Project management under time constraints.
-Automated watering systems installation.
-Temperature, humidity, and voltage calibrations.
-Low-voltage electrical wiring.
-Large-scale Ethernet (LAN & WLAN) installations.
Assistant Billing Agent08/2004 to 02/2005AT&TDayton, NJ
-Diagnosed and remotely assisted with organizing the repair of UNEP POTS lines.
-Worked with Verizon, Pacific Bell, Qwest Maintenance Centers and Business Offices and customers to resolve problems on UNEP POTS lines.
Unloader/Area Supervisor09/2002 to 08/2004UPSEdison, NJ
-Unloaded trucks typically with two sorters assigned to me.
-Supervised Unload area and coordinated unloaders and their assignments.
-Scanner system supervisor
Education and Training
Bachelor of Science: IT - Network Administration2009American Intercontinental UniversityHoffman Estates, IL, USA
Summa Cum Laude
Associate of Applied Science: Network and Communications Management2004DeVry UniversityNorth Brunswick, NJ, USA
Activities and Honors
Award for Excellence in Industrial Arts - Received Senior Year of HS 2002
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Companies Worked For:
FANUC America Corp
Rees Scientific Corp
American Intercontinental University
Job Titles Held:
Senior Field Service Engineer
Field Service Engineer
Lead Field Electronics Technician
Assistant Billing Agent
Bachelor of Science : IT - Network Administration 2009 Associate of Applied Science : Network and Communications Management 2004
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