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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends time management and organizational skills with attention to detail.

Skills
  • Leadership
  • Goal-oriented
  • Processes and procedures
  • Issue and conflict resolution
  • Team management
  • Conflict resolution
  • Reliable and trustworthy
  • Decision-making
  • Troubleshooting
  • Time management
Experience
Supervisor, 07/2019 to Current
SpartannashCadillac, MI,
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Coached and mentored up to 13 staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Implemented group activities such as community outings and family oriented activities, improving resident and staff engagement.
  • Assisted with personal care needs of clients in their homes while supporting patient independence and well-being.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Worked with supervisory medical staff to review cases and improve care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Transported patients to and from medical, dental and personal care appointments.
  • Tracked and reported clients' progress based on observations and conversations.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Created training manual for all employees to use as reference guide.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Handled client and program funds each day.
  • Led staff meetings for team to communicate directives.
Assistant Supervisor, 05/2011 to 07/2019
South Nassau Communities HospitalBaldwin, NY,
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Filed paperwork and submitted reports to upper management.
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
  • Applied clean dressings, stockings or support bandages under direction of nurse or physician.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Transported specimens or pharmacy items along with proper documentation to authorized personnel.
  • Entertained or read aloud to patients to improve mental health and alertness.
  • Laundered clothing and bedding and changed linens to prevent spread of infection.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Administered medications following care plan and directions.
  • Developed strong and trusting rapport with patients for smooth, quality care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Manager, 02/2008 to 05/2011
Trident SeafoodsPetersburg, AK,
  • Scheduled medical appointments with doctors and provided safe transportation for residents to and from all medical appointments.
  • Maintained records for resident funds, bank accounts and petty cash.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
  • Assisted patients with personal care by bathing, dressing and grooming.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Remained level-headed and proactive during emergency situations.
  • Acted as role model for clients by exhibiting positive behaviors.
  • Evaluated and addressed individual client needs and concerns.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
Education and Training
: Psychology, Expected in
Bay Path University - Longmeadow, MA
GPA:

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Resume Overview

School Attended

  • Bay Path University

Job Titles Held:

  • Supervisor
  • Assistant Supervisor
  • Manager

Degrees

  • Some College (No Degree)

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