Seasoned production supervisor familiar with bennet truck transport operations and best practices. Able to lead and motivate workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high.
Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.
Service-centric Supervisor dedicated to continuous provision of top quality products and support to diverse clients. Cross-functional leader able to cooperate with multi-disciplinary teams and senior level management. Skilled in managing assigned workforce towards the achievement of organizational goals.
Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities.
Motivational Supervisor with 5 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline. Trained in development and maintenance of safe and productive work environments.
- Safe driving techniques
- Delivery estimations
- Freight bills preparation
- Lost shipment tracing
- Cargo shipment inspections
- Cargo loading
- Greeting and directing
- Process improvement
- Processes and procedures
- Goal-oriented
- Knowledgeable in [Technology]
- Lead generation
- Contract development and management
- Vendor management
- Policy development
- Staff development and oversight
- Shipping cost reduction
- Hazardous material tracking
- Cost control and tracking
- Teambuilding
- Hazardous materials handling
- Document retrieval surveys
- Patient evaluation
- Equipment maintenance
- Defensive driver training
- Excellent sense of direction
- Skilled forklift operator
- Pallet jack and hand truck operation
- Cargo handling
- Route management
- Responsible driver
- Experienced manual transmission driver
- Time management skills
- Perfect attendance record
Milford, NH, 01/2019 - 01/2020
- Executed new training initiative to improve skills and develop leaders from within.
- Directed and motivated team of 14 benett truck transport in job sites setting.
- Spearheaded transformation of construction sites area, increasing production, reducing turnover, eliminating waste and enhancing quality within 2 days .
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Conducted training needs assessments and provided ongoing training for staff.
Elizabeth, NJ, 02/2018 - 12/2018
- Logged daily mileage, gas and other data in computer to keep management informed of field activities.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Completed order forms and collected payments to keep customer accounts current.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Maintained solid connections with established customers to promote new products.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Cold called more than 20 customers per week to solicit business opportunities and offer services.
Consulted with customers to gain feedback and address concerns with products or services.
City, STATE, 05/2015 - 02/2018
- Spearhead unload program to support cargo mobility and contingency operations.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
- Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
- Attached address labels, identification codes and shipping instructions to containers.
- Operated 2 system governing receipt and processing of cargo and provided timely updates on status of cargo and mail.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Retrieved stored items and traced lost shipments, when necessary.
- Validated load plans, cargo cleanliness and transportation documentation.
- Successfully led key projects which resulted in promotions .
- Prepared departmental contracts for attorney approval.
- Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
- Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
- Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
- Planned and executed projects .
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review everyday .
- Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
- Monitored multiple databases to keep track of all company inventory. .
- Effectively controlled the release of proprietary and confidential information for general client lists.
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School Attended
- Cascade High School
Job Titles Held:
- Supervisor
- Driver
- Dock Supervisor /Assistant Terminal Manager
Degrees
- High School Diploma
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