Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated, loyal and customer-oriented Employee. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Maintaining a friendly and positive attitude to encourage a good work experience. Motivated to learn new skills to further my experiences and knowledge in the work force and personal growth.

  • Goal-oriented
  • Processes and procedures
  • Leadership
  • Issue and conflict resolution
  • Team building
  • Customer service
  • Problem resolution
  • Organization
  • Data management
  • Staff evaluations
  • Department coordination
  • Customer relationship management
  • Time management
  • Supply inventory management
08/2020 to 11/2020 Supervisor Sunrise Senior Living | Richmond, VA,
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
05/2016 to 11/2020 Supervisor Sunrise Senior Living | Rockville, MD,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Conducted evaluations and reviews for employees.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Communicated with other department heads to resolve and/or complete tasks for client satisfaction.
  • Routine inspections on client's properties and report any damage(s), and/or supplies needed/required.
  • Attended and participated in supervisor meetings.
06/2014 to 11/2020 Substitute Teacher Distinctive Schools | Redford, MI,
  • Promoted learning by leveraging traditional and modern instructional strategies.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Managed classrooms of 15-20 elementary, middle or/and high school students during teacher absences.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Engaged students in discussions to promote interest and drive learning.
  • Directed group activities to promote immersive, play-based learning.
  • Provided notes and reports on school day activities to primary teacher.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
  • Studied various school subjects to better understand content and assist with projects and assignments.
  • Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed.
  • Assigned homework to students based on curricula and modified based on daily progress.
03/XXX5 to 10/2010 Preschool Teacher The Learning Lamp | Clymer, PA,
  • Evaluated student's progress and documented in reports.
  • Instructed and assisted students during classroom activities.
  • Maintained safe, clean and constantly supervised activity environment.
  • Attended field trips and supervised children.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Organized and led activities to promote physical, mental and social development.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Incorporated music, art and theater into lesson planning.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
Education and Training
Expected in 10/XXX5 High School Diploma | Cape Coral High School, Cape Coral, FL GPA:
Expected in 06/2013 | Elementary Education Southwest Florida College, Cape Coral, FL, GPA:

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School Attended

  • Cape Coral High School
  • Southwest Florida College

Job Titles Held:

  • Supervisor
  • Supervisor
  • Substitute Teacher
  • Preschool Teacher


  • High School Diploma

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